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Manager, Technology Operations - PrePurchase

Manager, Technology Operations - PrePurchase

WalmartBentonville, AR, US
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Manager - Technology Operations - Pre-Purchase

The program management role emphasizes data-driven decision-making, a deep understanding of e-commerce shipping platforms, and a customer-centric approach to developing delightful solutions. It involves skilled problem-solving, effective communication with senior executives across various domains, and detailed engagement with key stakeholders in product, strategy, and engineering. The program thrives in ambiguity, maintaining focus on key metrics and KPIs, while managing multiple projects with organization and discipline. It is designed to tackle challenges at a Fortune 1 scale, ensuring comprehensive and effective delivery.

Minimum qualifications :

  • 2+ years of experience working with product
  • 2+ years of experience working in marketplace / eCommerce & program management.
  • 2+ years of experience communicating with leadership
  • 2 years of experience working with marketing

Preferred qualifications :

  • 5+ years of experience working in marketplace
  • Experience in product management and delivery promise.
  • You will make an impact by :

  • Builder mindset, driving end-to-end ownership Drive end-to-end ownership for system solutions for new and existing features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions; close performance gaps
  • Creating business strategies Develop roadmap for key business initiatives and advocate for solutions allowing sellers optimize delivery and post purchase experience on Walmart; determine metrics and KPIs that best track performance
  • Working cross-functionally and across multiple geos Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.
  • Moving fast Work in an agile and iterative team environment.
  • Benefits & perks :

    Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    Minimum qualifications...

    Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2 : 5 years' experience in project management, program management, program operations, or related area.

    Preferred qualifications...

    Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

    Primary location : 702 Sw 8Th St, Bentonville, AR 72716, United States of America

    About Walmart

    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

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    Operation Manager • Bentonville, AR, US

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