Senior IT SpecialistVirtualVocations • Bronx, New York, United States
Senior IT Specialist
VirtualVocations • Bronx, New York, United States
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A company is looking for a Senior IT Specialist.
Key Responsibilities
Support the operation of personal computing devices, applications, and network resources
Provide hands-on and remote technical assistance to end-users for IT incidents and requests
Monitor and oversee the local technical environment to ensure proper functioning of systems
Required Qualifications and Experience
60-84 months of experience in Information Technology with independent work capability
78 months of technical experience in end-user desktop troubleshooting and support
72 months of experience with ticket management software and video-teleconference equipment
48 months of experience managing IT support in an environment with 75+ staff
24 months of experience with internet-based teleconference software support
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