Assistant Director, Information Technology and Systems

Overview

The NYU Gallatin School of Individualized Study is searching for an Assistant Director, Information Technology and Systems to join the Technology and Operations team. Responsibilities for this role include :

• Manage the School's IT infrastructure, including Mac and Windows desktops, endpoints, learning spaces, and servers
• Administer and support applications and databases
• Provide tier-3 support for endpoints, servers, systems, and applications
• Provide technical leadership for new systems, processes, and applications
• Develop and support maintenance and security strategies to ensure uninterrupted operations and data security; implementing backup, remote, and cloud access procedures
• Deliver technology training for staff
• Research emerging technologies and make recommendations
• Partner with University departments and Schools to implement university-wide technologies
• Collaborate with consultants, vendors, and IT departments to address technical, operational, and security needs
• Develop and monitor departmental budget

Responsibilities

Required Education : Bachelor\'s Degree in Information Technology

Preferred Education : Master\'s Degree in Information Systems

Required Experience : 5+ years supervision of full-time employees; desktop support maintenance including VMware, Active Directory administration, and Amazon Web Services; proficient in IT security software and database management; strong background with Windows operating systems, MS Office, computer hardware, and desktop support concepts such as managed endpoints (Cortex and Bigfix); familiarity with virus and spyware protection, system memory, hard disk upgrades, software installation, printer / scanner synchronization, mobile device configuration, imaging, network, and user account administration; expertise in Windows backup, recovery, and restoration processes.

Preferred Experience : 5+ years experience with desktop support issues, Active Directory administration, and database management; familiarity with the Salesforce.com platform.

Required Skills, Knowledge and Abilities : Proficiency in integrating and managing complex projects; agile thinker with strong analytical, negotiation, and problem-solving skills; ability to navigate conflict and maintain positive relationships at all organizational levels; strong understanding of hardware, software, Windows server / Active Directory, VMware server management, database management, and networking; working knowledge of telecommunications, Active Directory / Amazon Cloud Services, LAN, and emerging technologies; strong full-time employee supervision and management skills; ability to analyze trends and provide recommendations; excellent communication skills and experience building relationships with diverse stakeholders.

Preferred Skills, Knowledge and Abilities : Technical expertise in operating systems, network protocols, and software applications with emphasis on using BigFix and Cortex XDR for endpoint management, security, and threat detection; cybersecurity knowledge and experience; data management, troubleshooting, and problem-solving skills; IT project management, customer service, collaboration, adaptability, and continuous learning; familiarity with Salesforce; familiarity with documentation and reporting, vendor management; experience strictly adhering to data privacy and security procedures and using tools like BigFix and Cortex XDR to enhance data security and ensure compliance with NYU security standards.

Qualifications

NYU Gallatin provides a distinctive liberal arts education for a diverse student body. Our faculty foster passionate intellectual commitments and prepare learners for a world where managing knowledge is key to success. Our environment emphasizes self-directed learning and active student engagement in developing the direction of their own education.

In compliance with NYC\'s Pay Transparency Act, the annual base salary range for this position is USD $90,000 to USD $110,000. New York University considers factors such as scope and responsibilities of the position, candidate\'s work experience, education / training, key skills, internal peer equity, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes incentives, bonuses, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu / nyugreen.

NYU is an Equal Opportunity Employer and is committed to an inclusive recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, gender and / or gender identity or expression, marital status, military status, national origin, parental status, partnership status, pregnancy, race, religion, reproductive health decision making, sex, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Salary : 90000.00

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