F&B Manager

Blue Hill Country Club – F&B Manager

As the Food and Beverage Manager, you will be responsible for managing all daily Food and Beverage services throughout all Member Dining, Catering, and Banquets. Assuring that the wants and needs of the club members and guests are consistently exceeded. Also, for providing for a cohesive environment bringing together all divisions of clubhouse operations. Hire, train and supervise subordinates. Coordinating and administering the club’s policies as defined by the Club. Develop operating policies and procedures and direct the work of the F&B staff. The Food and Beverage Manager will coordinate with other key department heads, primarily as it relates to cooperative efforts surrounding planning, scheduling, special events, and implementation of club functions, especially golf and tennis events. Implement and monitor the budget, monitor the quality of the club’s products and services and ensure financial objectives are achieved along with member and guest satisfaction. Secure and protect the club’s assets including facilities and equipment. Execute club operations to include, but not limited to, planning, organizing, directing – to include managing all facilities, and operations, within the Club with a strong focus on revenue generation, quality standards and service delivery.

Other Essential Duties Include :

• Interacting positively, professionally, poised and politely with all team members, vendors and the community to promote a team effort.
• Displaying a service mentality and desire to ensure members and prospective members, team members and the public are treated with respect and that their needs are proactively anticipated and met.
• Seeking out new and innovative ways to meet and respond to the needs and demands of the ever changing and diverse age group of the membership. Displaying strategic thinking, excellence, passion and advanced forethought.
• Comes to work regularly and on time, follows directions, welcomes feedback and takes criticism appropriately. Get along well with co-workers and supervisors, and treats coworkers, supervisors and members and their guests with respect and courtesy.
• Meets deadlines and follows through on requests / questions from members and team members, proactively seeks solutions and involves team members in the decision making process.
• “Lead by example” approach within the clubhouse while maintaining a very upbeat, “can do” and “get it done” attitude toward members, services, programs and initiatives. Responsive to members‟ requests and strives to find creative ways to accommodate reasonable requests.
• Assures the smooth, efficient daily function of the clubhouse operations to provide its members and their guests with the experience and services they deserve. The focus is to provide an enjoyable, high-quality, first-class environment, in an efficient manner.
• Ensures that club members enjoy outstanding food and beverage operations by providing appealing menu offerings that are appropriately priced and featuring respectful, efficient and exemplary service. Food & Beverage operations are a primary focus of the Food and Beverage Manager.
• Addresses and resolves member concerns and suggestions, general service, employee attitude, maintenance and the cosmetic appearance of the facilities throughout the clubhouse.
• Coordinates with the Director of Clubhouse Operations, as appropriate, on clubhouse staff performance appraisals, disciplinary actions and other significant personnel actions, including keeping the GM informed of significant changes before they occur. The Food and Beverage Manager clearly understands and values the importance of staff recruitment, retention and overall commitment to quality as core drivers to the Clubs success.
• Works with the leaders in the Clubhouse to plan, supervise and direct the work of all clubhouse employees, and interacts with them pursuant to orientation, appraisal, discipline and / or discharge issues. The Food and Beverage Manager is an important mentor for department leaders and associates as well. The Food and Beverage Manager ensures that a positive and healthy working environment exists that is free of safety risks and all forms of employee harassment.
• Assists in preparing the clubhouse operating budget and, after approval, manages and controls the operations to attain desired results. The Food and Beverage Manager ensures that appropriate controls and cost-effective procedures related to employee payroll, purchases, inventories, supplies and other necessary expenditures are in place. The Food and Beverage Manager provides proactive, accurate, timely and meaningful reports and analysis. The Food and Beverage Manager keeps the Director of Clubhouse Operations and GM informed of all significant or potentially significant operating matters, problem areas, achievements or other matters of importance.
• Places great importance on staff communications and interaction. Leads by example.
• Responsible for the general care, maintenance and upkeep of the physical plant and facilities.

Delegates appropriate responsibility to department leaders, yet remains responsible for clubhouse operations—giving credit to the team and taking responsibility for any shortcomings.

Base salary plus monthly bonus.

Pay : $60,000 to $65,000 per year

In addition to your salary, you will be eligible to receive those fringe benefits normally available to full-time employees in accordance with the Club's established policies. Some of the benefits you will be eligible to participate in include but are not limited to :

About Blue Hill Country Club :

For nearly a century, one of New England’s most cherished private golf clubs has offered a lifestyle experience unsurpassed in the Boston area. Blue Hill Country Club is proud to embrace it's history hosting the 1956 PGA Championship, LPGA events and many Massachusetts Golf Association qualifiers and championships.

Still rich in tradition, Blue Hill is cultivating a new era that is a perfect fit for the modern family. The club has warmly embraced it's near century-old roots and is looking to it's future with a renewed vibrancy and vision. Conveniently located just 15 minutes outside of Boston, the Club is situated at the base of Blue Hill, fittingly named for the bluish hue of its visible granite faces.

Members and guests of Blue Hill Country Club enjoy the easy-going, laid-back charm of the Club, and its endless array of amenities. From championship-caliber golf, swimming, dining and social events, Blue Hill offers it all, and so much more. Here, our diverse membership is united in the traditions of our Club through the spirit and challenge of the game, and the shared values of fair play, hard work, and dedication to family and community. Our club’s park-like oasis is our playground providing a retreat for the perfect game of golf, summer swimming, camps, family events, and more.

Blue Hill Country Club is so much more than golf. Members tee it up, practice, or just relax around the heated swimming pool while planning for a delectable meal later in the day or evening on our outdoor patio / bar or restaurant.