Talent.com
Human Resources Manager, Retail Operations
Human Resources Manager, Retail OperationsBatteries Plus • Orlando, FL, USA
Human Resources Manager, Retail Operations

Human Resources Manager, Retail Operations

Batteries Plus • Orlando, FL, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

The Human Resources Manager for Retail Operations serves as a strategic partner to store leadership and operations teams, ensuring that HR services and initiatives align with business goals. This role partners closely with store leaders, district managers and senior operations leadership to provide strategic guidance and hands-on support in talent management, employee relations, talent acquisition, compliance, and workforce development across a multi-location retail environment.

Essential Duties and Responsibilities

Business Partnership

  • Serve as a strategic advisor and coach to district and store leadership on HR practices, policies, and people-related matters.
  • Collaborate with business leaders to develop and implement HR strategies that support goals and drive operational excellence.
  • Use workforce data and analytics to identify trends and proactively address workforce needs.

Employee Relations and Engagement

  • Provide guidance and resolution on employee relations issues, ensuring compliance with employment law and internal policies.
  • Foster a positive and inclusive work environment across stores by supporting engagement initiatives and listening strategies.
  • Investigate and resolve complex employee complaints in collaboration with store leadership.
  • Analyze employee turnover metrics and implement strategies to enhance retention.
  • Conduct exit interviews and present insights to leadership to support continuous improvement.

    • Talent Acquisition and Talent Development

  • Guide store operations in succession planning and development of high-potential talent.
  • Ensure adherence to compliant hiring practices, including OFCCP guidelines.
  • Support the performance management process, providing coaching and tools to drive accountability and employee engagement.
  • Support store and district leadership in hiring for management positions, driving alignment with operational goals.
  • Oversee effective onboarding and training for new retail associates.
  • Provide support for HR transitions during corporate store acquisitions and divestitures.
  • Collaborate with other HR team members to deliver relevant training programs to retail staff and leadership.

    • HR Compliance & Administration

  • Interpret and enforce HR policies fairly and consistently, aligning with company values and mitigating legal risks.
  • Maintain up-to-date knowledge of federal and state labor laws and ensure company-wide compliance.
  • Address associate relations issues, including complaints, investigations, and accommodations.
  • Support terminations and ensure proper documentation and compliance throughout the separation process.
  • Analyze HR trends and proactively recommend policy and process updates.
  • Ensure compliance with all applicable OSHA regulations and workplace safety standards.
  • Assist with the development and enforcement of company health and safety policies and procedures.

    • Education and Experience

  • Bachelor's degree in Human Resources, Business Administration, or related field required.
  • SHRM-CP or SHRM-SCP certification is strongly preferred.
  • Minimum 7 years of progressive HR experience, including at least 3 years in a business partner or generalist role.
  • Experience supporting multi-unit retail operations or similar field-based environments is strongly preferred.
  • Strong communication, leadership, and relationship-building skills with the ability to influence at all levels.
  • Excellent interpersonal, communication, and conflict resolution skills.
  • Deep knowledge of HR laws, employment law, HR best practices, and regulatory requirements, and the ability to apply them practically in a business setting.
  • Proficient in HRIS systems and data analytics; ability to drive insights from HR metrics and reporting, and to translate insights into action.
  • Ability to manage multiple priorities in a fast-paced, geographically dispersed retail environment.
  • High-level integrity and professionalism; great at handling sensitive and confidential matters.

    • Physical Requirements / Work Environment

    The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and / or as required by law, will be made available.

  • Occasionally required to lift up to 15 pounds.
  • This position requires the associate to regularly sit, talk, hear, and use their hands.
  • Special vision requirements include close vision.
  • Work is performed in an office environment with standard office equipment.
  • Willingness and ability to travel up to 25%, with overnight stays.

    • EEOC Statement

    Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.

    Job Posted by ApplicantPro

    serp_jobs.job_alerts.create_a_job

    Human Resource Manager • Orlando, FL, USA

    Job_description.internal_linking.related_jobs
    Talent Operations Manager

    Talent Operations Manager

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Talent & People Ops Manager to enhance their People function and drive employee engagement.Key Responsibilities Manage and improve core People programs, ensuring operat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    HR Operations Manager

    HR Operations Manager

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an HR Operations Manager.Key Responsibilities Administer benefits programs and manage vendor relationships Implement and optimize HR systems, including evaluating new HR...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Branch Manager

    Branch Manager

    Performance Team • Orlando, FL, US
    serp_jobs.job_card.full_time
    Commercial Appliance Parts & Service has been a leading provider of commercial foodservice equipment service in Florida and Georgia for over 73 years. We are seeking a qualified Operations Manager t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Human Resources Manager

    Senior Human Resources Manager

    Imperial Dade • Orlando, FL, US
    serp_jobs.job_card.full_time
    Senior Human Resources Manager.Imperial Dade, a leading national distributor, has a fantastic opportunity open in Miami, FL. The multi-site Senior Human Resources Manager manages the human resources...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Human Resources Manager

    Senior Human Resources Manager

    Danaher • Deland, FL, US
    serp_jobs.job_card.full_time
    Senior Human Resources Manager.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?. At Pall Corporation, one of Danaher's 15+ ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager of People and Culture

    Manager of People and Culture

    The Celeste Hotel • Orlando, FL, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    In this role, you’ll be the go-to partner for leadership and employees—shaping workplace culture while ensuring smooth HR operations. Lead full-cycle recruitment, from job postings to interviews, en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Branch Manager

    Branch Manager

    Commercial Appliance Parts & Service • Orlando, FL, US
    serp_jobs.job_card.full_time
    Become Our Next Branch Manager.Commercial Appliance Parts & Service has been a leading provider of commercial foodservice equipment service in Florida and Georgia for over 73 years.We are seeking a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Cosmetology Strategy and Initiatives Manager

    Cosmetology Strategy and Initiatives Manager

    Walt Disney World Resort • LAKE BUENA VISTA, Florida, United States
    serp_jobs.job_card.full_time
    That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do.At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of People Operations

    Director of People Operations

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of People Operations (HR).Key Responsibilities Oversee all core HR functions including payroll, benefits, and compliance Design and improve processes for the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Operations Manager

    Customer Operations Manager

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Customer Operations to lead and optimize performance in an inbound virtual contact center. Key Responsibilities Build and sustain a high-performance culture by ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HR and Operations Manager

    HR and Operations Manager

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an HR and Operations Manager to oversee internal people, processes, and systems.Key Responsibilities Oversee HR processes ensuring compliance, documentation, and policy a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Human Resources Manager

    Human Resources Manager

    Associa • Orlando, FL, US
    serp_jobs.job_card.full_time
    The Human Resources Manager provides expertise and guidance to leadership and clients on matters regarding the workforce. Building strong relationships with team members, the HR Manager fosters a cu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Human Resources Manager

    Human Resources Manager

    Regal • Orlando, FL, US
    serp_jobs.job_card.full_time
    Regal Boats is seeking a strategic and people-focused HR Manager with expertise in recruiting, payroll, and workers' compensation. This role will partner with leadership to drive workforce planning,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Restaurant Operations Manager

    Restaurant Operations Manager

    First Watch Restaurants • Mount Dora, FL, US
    serp_jobs.job_card.full_time
    Our #1 priority has always been our people.We care about our customers, and we care about you! That's where our YOU FIRST culture begins each day, we put our employees first and strive to make the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual HR Manager - Ocoee

    Bilingual HR Manager - Ocoee

    LHH • Apopka, FL, US
    serp_jobs.job_card.full_time
    LHH Recruitment Solutions is seeking a Bilingual (Spanish / English) HR Manager to support a construction firm in Ocoee, FL. If you have at least 5 years in Human Resources Management, apply today!.Pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    People Operations Generalist

    People Operations Generalist

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a People Operations Generalist to manage various HR functions and support employee engagement.Key Responsibilities Conduct stay interviews and support culture initiatives...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Manager (Retail / Sales of Propane, Gas Appliances, and Alternative Fuel - Orlando, FL)

    Operations Manager (Retail / Sales of Propane, Gas Appliances, and Alternative Fuel - Orlando, FL)

    Blossman Gas • Orlando, FL, US
    serp_jobs.job_card.full_time
    Operations Manager (Retail / Sales of Propane, Gas Appliances, and Alternative Fuel - Orlando, FL).Are you seeking to expand your management experience with a reputable, customer-oriented company? Do...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    People and Culture Manager

    People and Culture Manager

    VirtualVocations • Kissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a People & Culture Manager to support managers and employees across the full employee lifecycle while shaping the organization’s culture.Key Responsibilities As...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted