Talent.com
Supervisor of Operations II

Supervisor of Operations II

Interstate Waste ServicesAsbury Park, NJ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Overview :

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary : :

Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Essential Job Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. :

Route Planning and Safety Awareness

  • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE.
  • Understand and provide leadership to achieve and communicate about safety goals and objectives.
  • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified.
  • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
  • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program.
  • Conduct route observations and coach drivers on safe driving and monitor progress.
  • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
  • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors
  • Perform route vehicle inspections – safety lane.
  • Respond to vehicle accidents and conduct preliminary investigations.
  • Survey a new stop for safe service.
  • Monitor / supervise DVIR pre and post trip activities by driver
  • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances.
  • Maintain accurate route documentation, service records, and regulatory paperwork.

Customer Experience

  • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
  • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Communicate any changes / needs to the appropriate contact for Municipal work.
  • Onsite customer visits may be required periodically.
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
  • Efficiency

  • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives.
  • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Review weight audit activity – following a truck.
  • Route audit to ensure we are not picking up cancelled customers.
  • Work with Dispatch to manage door traffic.
  • Monitor employee attendance, punctuality, and performance.
  • Verify proper waste segregation and disposal procedures are followed.
  • Employee Engagement

  • Create a collaborative, communicative team environment and drive employee engagement with the Company
  • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.
  • Requirements and Qualifications : :

  • 3+ years of experience in waste management operations
  • 2+ years of supervisory experience in waste management, transportation, and / or logistics services
  • Experience with route optimization and efficiency improvement.
  • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience
  • Knowledge of DOT requirements for commercial vehicles
  • Strong analytical skills
  • Knowledge of PowerBI preferred
  • Computer skills (Microsoft Outlook and basic Excel)
  • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills
  • Defensive Driving (Smith System 5 Keys)
  • Additional Information :

    This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

    Bonus :   This role is bonus eligible.

    Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary Range Minimum : USD $90,000.00 / Yr. Salary Range Maximum : USD $105,000.00 / Yr.

    serp_jobs.job_alerts.create_a_job

    Operation Supervisor • Asbury Park, NJ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Wellness Center Manager | Community Drop-In

    Wellness Center Manager | Community Drop-In

    Collaborative Support ProgramsNeptune City, NJ, United States
    serp_jobs.job_card.full_time
    CSPNJ, a mental health nonprofit is looking for a full-time.The Manager plans and oversees all the operations and activities of the Center including the following : access and referral services, lif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Manufacturers Reserve Supply Inc.Irvington, NJ, US
    serp_jobs.job_card.full_time
    Operations Supervisor- PM (10am-6 : 30pm,M-F).The Operations Supervisor – PM is responsible for leading and managing the afternoon warehouse team, which handles quality control, order picking, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Fulfillment Supervisor

    Fulfillment Supervisor

    FreshRealmLinden, NJ, US
    serp_jobs.job_card.full_time
    This position is based onsite at our Linden, NJ facility.The salary range for this role is $65,000 - $80,000.FreshRealm is currently in a high-growth state, and our culture of ACTIONS drives our te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    REGIONAL DIRECTOR OF OPERATIONS

    REGIONAL DIRECTOR OF OPERATIONS

    Compass GroupNew York, NY, US
    serp_jobs.job_card.full_time
    Regional Director Of Operations.Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.Morriso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Operations Supervisor

    Operations Supervisor

    Keurig Dr PepperMaspeth, NY, US
    serp_jobs.job_card.full_time
    Operations Supervisor - Maspeth, NY.The Operations Supervisor is responsible for supervising and coordinating activities of delivery drivers and warehouse workers in a warehouse distribution center...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    IntersectionNew York, NY, US
    serp_jobs.job_card.full_time
    Intersection Hourly Staff Manager.Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities.From free in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Supervisor of Operations II

    Supervisor of Operations II

    Interstate Waste ServicesUnion, NJ, US
    serp_jobs.job_card.full_time
    Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, Ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    SUPERVISOR II

    SUPERVISOR II

    City of New YorkNew York, NY, US
    serp_jobs.job_card.full_time +1
    The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to prevent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Supervisor (Irvington)

    Operations Supervisor (Irvington)

    Manufacturers Reserve Supply Inc.Irvington, NJ, US
    serp_jobs.job_card.part_time
    Operations Supervisor- PM (10am-6 : 30pm,M-F).The Operations Supervisor PM is responsible for leading and managing the afternoon warehouse team, which handles quality control, order picking, and fla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Environmental Services / Custodial Operations Manager 2

    Environmental Services / Custodial Operations Manager 2

    SodexoToms River, NJ, US
    serp_jobs.job_card.full_time
    Put your passion for people to work and make a real impact on patient satisfaction.Environmental Services Operations Manager. This is a 617 bed acute care hospital with 45 client paid staff.A vibran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    gategroupNewark, NJ, US
    serp_jobs.job_card.full_time
    We're looking for motivated, engaged people to help make everyone's journeys better.The position is responsible for supervising employees in various departments throughout the kitchen, including bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Office Manager

    Office Manager

    Oxford Consulting Services, Inc.Brick, NJ, US
    serp_jobs.job_card.full_time
    Full Time Office Manager to assist with general office management and help staff the front desk of an Outpatient Pediatric Center that provides services for children with Autism and developmental d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Supervisor of Field Operations - Queens & Long Island

    Supervisor of Field Operations - Queens & Long Island

    GLOBAL OPSQueens, New York, .US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Led by veterans of the Israel Security Agency and Israeli Ministry of Defense,.Since our founding in 2009, we have implemented security solutions throughout hundreds of institutions throughout the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    CVS HealthNew York, NY, US
    serp_jobs.job_card.full_time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Operations Manager, North America Sort Centers

    Sr. Operations Manager, North America Sort Centers

    AmazonAvenel, NJ, US
    serp_jobs.job_card.full_time
    Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or function...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Supervisor, Processing & Onboarding, Operations Unit

    Supervisor, Processing & Onboarding, Operations Unit

    City of New YorkCorona, NY, US
    serp_jobs.job_card.full_time
    Supervisor, Processing & Onboarding, Operations Unit.The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.DEP ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Team Supervisor (Evenings & Overnights)

    Team Supervisor (Evenings & Overnights)

    Wawa, Inc.Eatontown, NJ, US
    serp_jobs.job_card.full_time
    We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Wellness Center Manager | Community Drop-In

    Wellness Center Manager | Community Drop-In

    Collaborative Support Programs CareersNeptune City, New Jersey, US
    serp_jobs.job_card.full_time
    CSPNJ, a mental health nonprofit is looking for a full-time.The Manager plans and oversees all the operations and activities of the Center including the following : access and referral services, lif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of Operations-Affordable Housing

    Director of Operations-Affordable Housing

    Perennial Resources InternationalNew York, NY, US
    serp_jobs.job_card.full_time
    THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK.A Director of Operations is responsible for the day-to-day operations of real estate properties. They usually work directly with tenants to resolve issues, s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Verra MobilityNew York, NY, US
    serp_jobs.job_card.full_time
    Verra Mobility is a global leader in smart mobility.We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30