Business Process Analyst

This job is with Fisher Investments, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Opportunity :

The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients.

The Day-to-Day :

Drive measurable business process improvements aligned with Global PCG objectives

Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation

Partner with the business and technology stakeholders to assess areas for improvement

Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement

Lead process redesign and re-engineering workshops with end users

Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production

Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle

Maintain business processes and project plan documentation

Your Qualifications :

3+ years of experience as a Business Process Analyst or similar position

Experience communicating with management and executives

Experienced in process improvements and managing projects working with multiple partners

Process mapping using MS Visio or similar tools

Project tracking with software like Atlassian Confluence or Jira

Experience with the software development life cycle including the Agile Methodology

Why Fisher Investments :

We work for a bigger purpose : bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like :

100% paid medical, dental and vision premiums for you and your qualifying dependents

A 50% 401(k) match, up to the IRS maximum

20 days of PTO, plus 10 paid holidays

Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care

This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

]]>