Front Office Receptionist – Healthcare Clinic

Job Description

A confidential healthcare clinic is seeking a professional and highly organized Front Office Receptionist to be the first point of contact for patients and visitors. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a busy medical setting.

Key Responsibilities

Greet and welcome patients and visitors with professionalism and courtesy.

Manage incoming phone calls, emails, and correspondence, routing them appropriately.

Schedule and confirm patient appointments; maintain provider calendars.

Collect and verify insurance information during check-in.

Assist with administrative tasks such as filing, data entry, and document preparation.

Maintain an organized front desk and ensure office supplies are stocked.

Collaborate with staff to support smooth clinic operations and patient flow.

Protect patient confidentiality and ensure HIPAA compliance at all times.

Qualifications

High School Diploma or GED required.

Prior experience in a medical office or receptionist role preferred.

MediClear certification (or equivalent healthcare compliance credential) is required.

Strong organizational and time management skills with the ability to multitask effectively.

Excellent verbal and written communication skills.

Familiarity with customer service practices and administrative support tasks.

Ability to maintain professionalism and confidentiality when handling sensitive information.

Requirements

Assistant