Content Coordinator

Content Coordinator

1616477BR

8337 SOUTHPARK CIR, ORLANDO, FL 32819

Job Summary

Responsible for leading activities to achieve, maintain and audit all training requirements for the company. This role will support the overall training needs of the organization and will focus on providing oversight of the learning management system ensuring that training plans are implemented and tracked successfully, identifying opportunities to improve training processes and procedures, ensuring newly hired and existing team members have appropriate course assignments, and providing reporting as required by accreditation, compliance, and company leadership.

Job Responsibilities

• Provide support for the learning management system including managing course configuration and setup; overseeing profile management and team member access; completing assignment profiles for courses; generating reports; completing required system and course audits; partnering cross-functionality to manage system validation; troubleshooting basic system issues; and providing subject matter expertise for the overall administration of the system.
• Lead the overall training enterprise intake process and manage course assignments according to read time; manager the course assignment intake process, which involves uploading new courses, editing existing courses, and assigning courses based on position, timing or certification requirements.
• Support the training team by collecting and documenting feedback on overall training effectiveness, providing support for the planning of team member training; reviewing reports to ensure all new hire courses are assigned; communicating weekly course completion summary reports; providing online support as required, and managing access to the learning and development Teams page and distribution lists.
• Provide ongoing administration for training classes by managing and recording knowledge-check scores within the training summary, editing training summary when attendees are off-boarded, and auditing trainer feedback to ensure perfect completion rates from class attendees.
• Collaborate with the accreditation team to identify, collect and submit applicable evidence for specific company accreditations and obtain appropriate evidence to support our clients' accreditation implementation or activities as required.
• Maintain working knowledge of current URAC, ACHC, Distinctions, Specialty 360, and other accreditations standards in order to provide appropriate training analysis.

About Walgreens

Founded in 1901, Walgreens has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

External Basic Qualifications

Preferred Qualifications

We will consider employment of qualified applicants with arrest and conviction records.

Job Function : Administrative / Office Support

Common Location : 8337 SOUTHPARK CIR, ORLANDO, FL, 32819-09049-32073-M

Pay Grade ID : CORP-S2

Pay Type : Hourly

Start Rate : 18.75

Max Rate : 28.13