Missionforce - Senior / Lead Forward Deployed Engineer (FDE), Public Sector

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

PLEASE NOTE : Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About the Role

At Salesforce, we believe technology should serve the greater good-powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior-level Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. You will be the primary driver for bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations.

This role demands a seasoned technologist and strategic partner who can design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies, lead technical engagements, and mentor junior peers. You will work with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You will use our Agentforce platform and other technologies to tackle complex problems, driving value from concept to deployment and optimization. This role blends mission, product, and innovation to shape and deliver strategic national security and allied defense programs while influencing the platform roadmap.

Mission Impact

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to understand mission needs and translate them into technical implementations using Salesforce's multi-cloud portfolio.
• Drive Innovation by serving as a bridge between customer missions and Salesforce engineering, gathering frontline feedback and co-designing features and capabilities.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics.
• Drive Tangible Outcomes through Hands-On Implementation and end-to-end technical delivery of complex AI solutions, including coding, configuring, troubleshooting, and guiding junior team members.
• Build Transformative AI Solutions by designing and implementing high-quality, scalable production systems, including AI / LLM-based agents and automated workflows on the Salesforce platform.
• Engineer Bespoke Agentic AI Solutions, working directly with customers to meet unique business requirements and integrate with existing ecosystems.
• Own the Entire Data Lifecycle, from data model design to processing pipelines and integration strategies, ensuring data is ready, optimized, and secure for AI applications.
• Drive Agentforce Innovation by becoming an expert in the Agentforce platform and leading the development of bespoke agents and automated processes.
• Conduct Deep-Dive Technical Debugging and Root Cause Analysis for complex system interactions and AI model behaviors to optimize performance and reliability.
• Lead Rapid Prototyping and Iteration to develop proofs-of-concept and MVPs, often coding with client teams to demonstrate capabilities and gather feedback.
• Implement and Enforce Best Practices for code quality, scalability, security, and maintainability across deployed solutions.

Mission Responsibilities

What We're Looking For

We're looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings :

Preferred Qualifications

LI-Y

U.S. citizenship / U.S. background check requirements apply. Eligible for a Moderate Public Trust position.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights : workplace discrimination is illegal. Salesforce assesses candidates on merit, regardless of race, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other classifications protected by law. Compensation and benefits vary by location and role. Details at https : / / www.salesforcebenefits.com.

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