Dermatology Medical Assistant

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Benefits / Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Medical Assistant to join our team! The Medical Assistant will assist the Physician, Nurse Practitioners and / or Physician Assistants (Providers) with patient care. They are expected to maintain professionalism, courteousness, confidentiality & a positive attitude at all times and especially while interacting with all patients. They need to be capable of accurately and professionally handling patient intakes, evaluating and addressing the patients needs. They must accurately and concisely relay all information from the patient intake to the Providers. When they are not assisting the Providers, they will be trained to perform clinical and front office administrative work, including giving biopsy results and scheduling procedures, other clinical admin work as assigned, answering phones and scheduling appointments, checking in and checking out patients. This is a float position meaning that you will be rotating between the clinical team and the front office team as needed and assigned by the Practice Manager. The Medical Assistant must be a team player and show respect to the patients, Providers & their coworkers.

Skills, Abilities & Requirements :

• Ability to multitask (plan, organize & complete delegated tasks)
• Ability to work in a fast paced environment
• Knowledge of medical terminology
• Familiar with dermatology diagnosis and ICD-10
• Knowledge of anatomy
• Familiar with common dermatologic medications & terms
• Excellent people skills
• Team player
• Familiar with basic cosmetic procedures
• Responsible
• Strong computer skills including the efficient use of electronic medical records
• Ability to maintain all HIPAA & OSHA requirements
• Ability to communicate, both written and oral, in a positive & professional manner

Duties & Responsibilities :

• Assisting the clinical staff with office duties including inventory, equipment sterilization, and paperwork.
• Assisting patient to and from the exam room, intake of patients & charting, relaying pertinent information to the Provider prior to exam
• Preparing the room with the necessary equipment and supplies prior to the exam / procedure
• Responsible for cleaning and sterilizing (for in office surgeries) the room prior to the exam
• Assisting Providers with exams and procedures.
• Responsible for transferring and labeling any biopsies, handling sharp instruments, disposing properly of any sharps or hazardous materials in their appropriate containers
• Maintaining the exam room between patients and ensuring all OSHA guidelines are being followed
• Keep exam rooms fully stocked and notify the Lead MA in charge of ordering, when supplies are running low
• Performing suture removal appointments and notifying Provider of any potential infection or issue
• Wearing proper items, such as gloves, gowns, masks, safety glasses, etc
• Making any necessary patient, pharmacy or insurance phone calls as delegated by the Clinical Coordinator
• Documenting all interactions with patients, pharmacies or insurance in the EMR including exams, phone calls or other interactions
• Ensuring all necessary consent paperwork is explained to and signed by the patients and properly delivered to the Front Office Staff to place in EMR
• Giving any written or oral instructions to the patients at the conclusion of exam relating to instructions from doctor, medications, etc
• Upon departure, letting the patient know to sign up for the patient portal for all biopsy results, refill requests, appointment requests, medical questions and general communication with the practice
• Accurate and precise pathology labeling, processing, paperwork including identifying which pathology lab participates in the patients insurance. Documentation is crucial in all biopsies and results. Double and triple check your work.
• Assists with checking in and out patients when coverage is needed or when front staff is out.
• Being familiar with all OSHA standards including Bloodborne Pathogen standards. This training will take place upon each new hire and will be conducted annually by the Practice
• Equipment maintenance, cleaning and maintaining accurate logs
• Assisting with the nurse line when on Admin, work on lab result calls, checking voicemails and returning patient calls, calling for any patient pharmacy needs or authorizations, communicating with other Medical Practices & scheduling or rescheduling of procedures
• Maintain all samples, properly dispose of out of date items & inform Lead MA and or Drug Rep when supplies are low
• Knowledge of and total compliance of all HIPAA standards
• Knowledge of all products and procedures in the office in order to relay information to patients
• Any and all other assigned job related duties, as needed

Qualifications

• Certified Medical Assistant desired
• Excellent customer service skills
• Strong attention to detail