Netsuite Administrator

Description

The NetSuite Administrator will manage and maintain the NetSuite ERP platform, ensuring it meets All Flex business needs while supporting end users and optimizing system functionality. This role includes system administration, user support, testing, and maintaining integrations, searches, and workflows. The ideal candidate will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and ensure the integrity of the NetSuite environment.

This candidate will work three days onsite in Bloomington and two days remote.

Principal Duties And Responsibilities (essential Functions)

• Perform user management tasks, configuration adjustments, and troubleshoot user login / access issues, including 2FA resets and security questions.
• Monitor NetSuite global changes and biannual releases; communicate upcoming updates, evaluate risks, and oversee testing in Sandbox to ensure quality assurance.
• Develop, maintain, and optimize saved searches, dashboards, SuiteAnalytics datasets, workflows, and native reports to fulfill data and operational needs.
• Provide day-to-day technical support to business users through the case / ticketing system, addressing and resolving NetSuite functionality and configuration issues.
• Identify, document, and resolve system bugs while ensuring timely communication with impacted teams.
• Debug and resolve minor SuiteScript issues (e.g., PDF formatting) and collaborate with developers to address more complex bugs.
• Maintain and support NetSuite integrations, including Engineering PDM system, Pacejet, Avalara, and DotSolved.
• Collaborate with external partners (e.g., Deloitte) and SuiteScript developers to resolve system and project-related cases and enhancement requests.
• Prepare system reports for audits, compliance, and organizational standards, including regulatory or cybersecurity audits and perform CSV updates to maintain data integrity.
• Coordinate and perform testing for system updates, integrations, and enhancements, developing validation plans and checklists.
• Participate in system upgrade planning, module implementations, and process improvement projects to enhance the NetSuite environment. Attend product / feature webinars and communicate relevant updates to stakeholders.
• Perform regular audits of roles, permissions, saved searches, and reports to ensure best practices and clean system performance.

Education and Experience

Knowledge, Skills and Abilities

Salary and Benefits

All Flex offers a competitive base salary in the $75,000 to $95,000 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.

Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. All Flex also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

All Flex is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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