Payment Operations Representative

Payment Operations Representative

Administrative

West Lafayette, IN

ID : 1138-588

Full-Time / Regular

Please APPLY AT :

https : / / jobs.silkroad.com / PurdueFCU / PurdueExternalPortalpurduefedcareerssilkroadcom

The Payment Operations Representative is responsible for ensuring accurate and timely processing and settlement of daily member and credit union transactions. This roll also ensures that the credit union maintains valid account information and proper documentation. This position will serve as an internal source of professional, technical, and general support for a variety of multi-channel transactions; including wire transfers, checks, deposits and payments, return items, foreign checks, and more. The representative delivers high-quality service to both internal teams and external members. This position performs monitoring, processing, reconciliation, and support functions for various payment applications with a primary focus on : check image quality assurance, daily mailed in payment processing, document retention, and wire transfer processing.

Transaction Settlement

• Complete general proof duties : check copy requests, foreign check collection, check corrections, image repair of teller / ATM / ITM / RDC transactions, stop payments, check rescans, and processing of returned items.
• Ensure daily deadlines are met by identifying out of balance conditions and other exceptions to item processing.
• Responsible for the daily preparation and distribution of outgoing and incoming cash letters from various payment channels.
• Manages the daily process of incoming mailed in member deposits, credit card, and loan payments.
• Process incoming and outgoing foreign and domestic wire transfers and conduct research, recalls, and traces as requested.
• Correspond with members for transaction verification and settlement.
• Work in collaboration with other departments to resolve member payment and technical issues.
• Daily balancing and reconciliation of all cash letters, cash advance transactions, and various general ledger accounts.
• Review and process Shared Branch adjustments, perform research, and balance all Shared Branch transactions submitted through the Shared Branch Network.
• Research, post, and create adjustments to / from member accounts.
• Process ATM / ITM and Cashier's Check transaction corrections.
• Set up and maintenance of internal and external transfers.
• Post debit and credit card exceptions.

Quality Assurance / Risk Management

Individual and Team Development

Required Skills

Education Requirements

Experience

Additional Requirements

Purdue Federal Credit Union is an Equal Opportunity Employer / Veterans / Disabled