Assistant Property Manager

Perform Properties Office Manager

Perform Properties is a best-in-class, diversified real estate operating platform with expertise in high-quality, grocery anchored shopping centers and premier office assets. Perform is positioned to create more engaging experiences for customers, deliver long-term value for tenants, and drive stronger performance across its portfolio.

Perform has expertise in transactions, development, leasing, and management, and benefits from a multi-sector focus, data driven strategy, and national reach. The company focuses on properties with People-Appealdynamic spaces where people and businesses actively choose to work, shop, and gather, enhancing the communities around them.

Formed through the combination of ShopCore, ROIC, and EQ Office, Perform Properties leverages the shared experience, scale, and operational strengths of three leading organizations.

Role Summary

Oversee the daily operations of Class A CBD office space and ensure that income is maximized, expenses are minimized. Key areas of responsibility include customer relations, property operations, construction, financial management, and oversight of building staff.

This role reports to the Senior Property Manager and is based in the office, 5 days a week.

Essential Job Functions

Customer Engagement and Success

• Understand the unique needs of building customers and respond to customer complaints and inquiries, which cannot be dispatched to Engineering, Janitorial, or Security. Escalate unresolved customer complaints to Senior Property Manager / General Manager for intervention.
• Maintain day to day relations with customer contacts. Plan and execute tenant relations programs.
• Utilize CRM tool to collect information on customer activities and business function and have ability to analyze data to provide useful insight on customer patterns.
• Ability to provide a "win / win" solution to customer requests / issues.

Operations

Financial

Team Development

Qualifications and Technical Competencies

Minimum three years of related business experience required

Proficiency with Microsoft suite and the ability to learn and utilize industry custom software programs

Effective written and verbal communication skills

College degree preferred or equivalent experience

Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and / or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email recruiting@eqoffice.com

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