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Credit and Collections Specialist- Hybrid
Credit and Collections Specialist- HybridBCForward • Westminster, CO, US
Credit and Collections Specialist- Hybrid

Credit and Collections Specialist- Hybrid

BCForward • Westminster, CO, US
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Job Description

Job Description

BCforward is currently seeking a highly motivated “Credit and Collections Specialist” Job opportunity for a Westminster, CO location...!!

Position Title :  Credit and Collections Specialist

Location : Westminster, CO

Anticipated Start Date : ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration : 6 months

Job Type : Contract To Hire

Salary Range : $33 / ph -$34 / ph

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements :

  • Credit / Collection
  • AR
  • Billing
  • Salesforce / Oracle

Job Description :

End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for the client

  • Majority of time will be spent on collection activities : calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
  • Process credit applications and approve / recommend credit limits
  • Review sales orders on credit hold for approval from hold
  • A / R account reconciliation
  • Dispute management
  • Process credit card transactions and monitor monthly auto-pay activity
  • Contact with customers via telephone as well as a balanced use of e-mail
  • Log all customer contacts and collection activities into collection software system
  • Be an advocate for the customer by liaising between applicable Client business units (BU’s), the Order-to-Cash team, and the customer
  • Ensure a smooth process flow while maintaining a high level of customer service
  • Manage risk by creatively driving win / win situations between Client and customers
  • Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
  • All other duties as assigned
  • Skills : Qualifications :

  • Education :  4-year degree
  • Experience :  3+ years of related experience in high-volume credit & collections, customer service showing increasing responsibilities
  • Portfolio management experience in a publicly traded company with significant end user sales activities. Must have B2B Collections
  • Strong analytical, math, and end to end account reconciliation skills
  • Experience with Oracle, NetSuite, Salesforce must have, and GetPaid preferred
  • Expert level ability in Microsoft office and Google Sheets, Docs, Slides
  • Benefits :

    BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

    Keywords :

    AR, Credit, Collection

    About BC forward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC forward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale.  Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.  Our strong culture and clear values have enabled BC forward to become a market leader and best in class place to work.

    BC forward is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    To learn more about how BC forward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.  As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.  BC forward will only use this information to complete the recruitment process.

    This posting is not an offer of employment.  All applicants applying for positions in the United States must be legally authorized to work in the United States.  The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.  Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Company Description

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.

    Company Description

    About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

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