Field Service Engineer - HF / ALE

Mindbank Consulting Group has an immediate need for an experienced Field Service Engineer to provide subject matter expertise and oversight for technical support services for our federal client. This position is located in Orlando, Florida , and is onsite five days per week (no exceptions) and there is also 25% domestic travel . Salary is $95,000 - $135,000 and is commensurate based upon professional experience.

Field Service Engineer Responsibilities :

• Perform on-site configuration, preventive maintenance inspection (PMI), troubleshooting, maintenance, repair, and support services for COTHEN equipment at the Primary Operations Center / NLECC facility.
• Coordinate work planning, scheduling, and execution for maintenance and repair services.
• Facilitate and coordinate 3rd party depot-level maintenance and repair services for components not repairable on-site.
• Provide software, hardware, and system engineering, evaluation, installation, configuration, integration, corrective and preventative maintenance, and support services for COTHEN fixed antenna sites.
• Conduct comprehensive site surveys and evaluate proposed sites and equipment for integration into the COTHEN HF Network.
• Provide on-site corrective and preventative maintenance and repair services for subscriber equipment at aircraft, vessel, and RCC sites.
• Support configuration, maintenance, and repair of CBP and non-CBP HF subscriber radios and remote communications consoles (RCCs).
• Perform product evaluation services for subscriber radios and RCCs considered for network integration.

Field Service Engineer Qualifications :

Must be a U.S. Citizen and pass federal Employment Eligibility Verification process.

Associate degree in a related technical field, preferably Electronic Technology or Communication. In absence of an Associate degree, a minimum of 5 years’ experience working with the COTHEN system.

Minimum of 5 years of experience with HF / ALE tactical communications in both facility and field environments.

Experience with installation of HF system infrastructure, ancillary equipment, antennas, report preparation, testing / troubleshooting, programming, operations & maintenance.

Experience working with radios on aircraft platforms.

Experience working with high frequency radios.

Strong technical writing, oral communication, and interpersonal skills.

Able to lift over 30lbs without restriction to perform duties.

Prior DHS / CBP experience is a bonus.