Sr. PM 2 - Parallon CSO - Remote

Job Description

Job Description

Senior Project Manager II

Contract : 15 weeks, Contract to Hire

Work Arrangement :  Remote

Work Hours :  Monday through Friday, 8 : 00 AM – 5 : 00 PM

Job Overview :

We are seeking an experienced  Senior Project Manager II  to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.

This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.

Key Responsibilities :

• Act as the primary point of accountability for assigned projects.
• Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.
• Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates / presentations to stakeholders.
• Identify and mitigate project risks, issues, and cross-project dependencies.
• Ensure deliverables are completed throughout the project lifecycle.
• Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.
• Mentor and manage project team members as appropriate.

Required Skills and Qualifications :

Key Competencies :

Preferred Experience :

Travel Requirements :

Moderate travel may be required depending on the needs of the project.