Operations Excellence Manager

Position Overview :

Suffolk’s Operational Excellence department is redefining how we drive project delivery and predictability across the company. The Manager, Ops Ex is one of the most important roles in this mission — a highly organized, detail-obsessed operator who ensures the VP and Director-level leadership team are supported, priorities are executed flawlessly, and department initiatives run smoothly.

You will be plugged into key initiatives, ensuring action items are captured and executed, deliverables are prepared with precision, and complex logistics are coordinated across a large organization. The ideal candidate is hungry, resourceful, and thrives in a fast-paced environment where excellence is the standard. You bring an endless passion for perfection — producing high-quality work, catching errors before anyone else, and taking pride in doing things exceptionally well.

You’ll work across the organization with various levels of collaborators, from administrative support functions to department heads, to operational leaders, building the connections needed to move work forward. There is a significant opportunity to gain exposure to some of the most important initiatives Suffolk is driving. While the initial focus will be on providing exceptional executive support, logistics coordination, and deliverable preparation, this role offers a clear growth path toward taking on greater ownership of projects and department initiatives. The right candidate will have the opportunity to expand beyond core responsibilities into project leadership, cross-functional coordination, and eventually, a trusted advisor role within the department.

Key Responsibilities :

Leadership Team Enablement

• Stay closely connected to department priorities, understanding context to provide the right support at the right time.
• Prepare polished, executive- and Office of the CEO–facing deliverables, including decks, reports, and communications, with zero errors.
• Proofread all materials for accuracy, grammar, brand alignment, and clarity — developing enough knowledge of the construction industry to detect terminology or data errors.
• Capture detailed meeting minutes, maintain action item trackers, and provide regular status updates.
• Navigate the executive leadership structure effectively to schedule meetings, gather information, and advance initiatives.

Calendar, Logistics & Coordination

Operational & Departmental Support

Commitment

Path to Growth

Qualifications :