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Pre-Sales Solution Engineer - Salesforce

Pre-Sales Solution Engineer - Salesforce

fusionSpanRockville, MD, US
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fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do.

We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Location :

  • Hybrid work schedule in the Rockville, MD, office (Tuesdays and Thursdays) As our Senior Solutions Engineer, you will help nonprofits envision what’s possible with Salesforce.
  • You will connect their mission to the tech, leading discovery conversations, crafting forward-thinking solutions, and collaborating with internal teams to design proposals and demos that inspire action.
  • This is a strategic, customer-facing role with a blend of consulting, sales engineering, and storytelling.

Responsibilities :

  • Discovery & Visioning Lead thoughtful conversations with nonprofit stakeholders to uncover business challenges, CX pain points, and long-term goals.
  • Translate client aspirations into solution hypotheses, showing how Salesforce and fusionSpan can unlock greater impact.
  • Salesforce-Centered Solution Design Craft Salesforce-first solutions across CRM, Marketing Cloud, Data Cloud, and Experience Cloud, with a lens on customer experience and operational excellence.
  • Build scalable, future-ready architectures tailored to nonprofit sector needs — from membership to fundraising to program impact.
  • Demos & Presentations Create and deliver compelling, customized product demonstrations that speak to mission, metrics, and user experience.
  • Partner with Account Executives, Solution Architects, and delivery teams to align technical vision with real-world application.
  • Cross-Functional Collaboration Act as the connective tissue between Sales, Delivery, Product, and Partners (Salesforce, ISVs, and others) to ensure solution accuracy and client alignment.
  • Represent fusionSpan in pre-sales workshops, discovery sessions, and executive briefings.
  • Scoping & Estimation Lead solution scoping, level-of-effort estimates, and phased roadmaps that balance ambition with feasibility.
  • Support handoff to delivery with documentation that ensures clarity, continuity, and client confidence.
  • Qualifications Salesforce certifications in Agentforce Specialist, Sales Cloud, Service Cloud, or Marketing Cloud Significant experience in a customer-facing role or sales organization Excellent business and technical presentation skills, communication ( oral & written ), and relationship building skills, across all levels of management Ambitious and self-motivated with a high emotional IQ Ability to make decisions guided by policies, procedures and business plan with limited guidance Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments Bachelor's Degree or equivalent work experience Previous experience in pre or post-Sales support What We Offer :

  • Health (PPO), dental, and vision plan – 100% covered for employee  Long / Short-term Disability Insurance – 100% covered for employee  Life and AD&D Insurance – 100% covered for employee  401K with up to 5% matching contribution 15 days of paid vacation – increases with tenure 10 paid federal holidays 12 weeks for parental leave  About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team.
  • This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities.
  • We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.
  • Check out our Great Place to Work Certified Badge here .
  • Our Company Values :

  • Trust : We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication.
  • We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
  • Innovation :

  • We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward.
  • We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
  • Community :

  • We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued.
  • We prioritize responsible and sustainable practices on our path to positively impact those we serve.
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