Manager, Vehicle Operations Logistics

Dispatch Manager

The Dispatch Manager is responsible for oversight of the Dispatch organization which includes setting the direction for the group as well as implementation of policies and / or processes consistent with the Company's Business Strategy, specifically stated - to meet the transportation and logistics needs of our customers by providing simple operational processes in an agile and innovative environment.

Key Responsibilities :

• Provide daily guidance and assistance to Dispatch Supervisors and teams.
• Help develop the strategic direction for the dispatch department, continuous improvement and development of lane strategies.
• Manage time sheets, time off requests.
• Provide updates and insight on the current overall state of dispatch to superiors.
• Monitor key accounts to manage SLA expectations.
• Assist in hiring skilled dispatchers and lead a high performing team.
• Work closely with the Carrier Performance teams to ensure alignment to KPIs, SLA's and company goals.
• Responsible for making corrective action and disciplinary decisions up to written warning level.
• Develop and monitor KPI's for the Dispatch team.
• Aligns own area's priorities with the broader organization's vision, values, and strategies.
• Adapts plans and priorities to address resource and operational changes.
• Engages with senior leaders to support goal and objective development.

Problem Solving and Business Complexity :

Minimum Qualifications :

Preferred Qualifications :

Our benefits :

We provide competitive compensation for full-time employees. We also offer a comprehensive benefits package, including :

Compensation :

Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits :

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.