Timekeeping Supervisor

HR Services Supervisor

Supervise operations of a centralized function that provides HR services in a service center or shared services environment. Will maintain supervisory responsibility along a single service line that will include one of the following : Tier I People Support, Leave Administration, Talent Acquisition Administration and Onboarding, and Sales Compensation Administration.

Evaluates and anticipates work volume and assign / distributes work among the staff accordingly.

Serves as an escalation point for difficult cases and service complaints that cannot be resolved by a team member.

Coaches, trains and motivates staff to maximize their potential and performance.

Interprets and communicates direction and goals for department.

Sets achievable goals that are linked to the objectives of the organization.

Adheres to all internal WM policy and external laws / regulations as related to Employee Records Administration.

Assists with internal and external audit procedures and protocols.

Maintains a comprehensive understanding of the cross functional processes within the HR organization.

Oversee and direct the people services team to ensure that employee cases are handled accurately and effectively.

Participates in project teams responsible for organizational and process reengineering to improve business efficiencies and reduce cost.

Build and maintain cross functional relationships that improves collaboration and key decision making that aids in the delivery of a world class employee experience.

A. Required Qualifications

Bachelor's Degree or in lieu of degree

High School Diploma or GED (accredited) and four (4) years of relevant work experience

5 years of related work experience

B. Preferred Qualifications

SHRM Certified Professional, SHRM Certified Professional and / or Professional in Human Resources Certification

UKG- Workforce Management experience

Office : This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Office Location : Houston, TX (Hybrid Schedule)

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

Equal Opportunity Employer : Minority / Female / Disability / Veteran