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Client Service Specialist

Client Service Specialist

SPECTRUMAustin, TX, US
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to guide a healthcare, hospitality, and government and education vertical sales program while managing a team of high-performing sales representatives? You can do that. Do you want to develop extensive contacts within the healthcare, hospitality, and government and education business community? As a Manager of Sales Strategic Accounts, healthcare, hospitality, and government and education at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection :

You focus your team on highlighting how our products simplify the business needs of healthcare clients. You develop your team through mentorship, innovative sales training and constructive feedback.

How you can make a difference :

  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Motivate the sales team to achieve or exceed monthly revenue goals using supportive techniques.
  • Attend sales call and facilitate sales team meetings to discuss progress and provide coaching.
  • Assign high-priority clients or business development to qualified team members to close deals.
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
  • Conduct sales and team activities within compliance of the Spectrum Business policies and procedures to mitigate risks.
  • Provide weekly sales forecasts and summaries for executive teams to leverage.

WHAT YOU BRING TO SPECTRUM BUSINESS

Required qualifications :

  • Experience : Three or more years of leadership experience in a competitive telecommunications sales environment; Five or more years of Enterprise level sales experience.
  • Education : Bachelor’s degree in a related field or equivalent experience.
  • Technical skills : Familiar with Ethernet, cloud services, high-speed data, fiber services and fiber connected networks; Proficient with Microsoft Office.
  • Skills : Team building, leadership, organizational and English communication skills.
  • Abilities : Deadline-driven with the ability to manage a team in a high-volume and fast-paced environment while developing and implementing a strategic plan.
  • Availability : Travel to and from assigned territories and company facilities. Valid driver's license.
  • Preferred qualifications :

  • Previous experience in all 3 verticals of the healthcare, hospitality, and governenment and education industry. #LI-DP1
  • SCM518 2025-63502 2025

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known by our Spectrum products and services, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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