Director, Global Payroll

Job Description

Job Description

Reporting to - Chief People Officer

Location - United States(Remote)

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are :

We’re hiring Director, Global Payroll to lead our payroll function as we scale globally. This is a high-impact, strategy and execution-focused role reporting to the Chief People Officer (CPO), with full ownership of payroll operations in the U.S. and India, oversight of EoR vendors globally, and accountability for all compliance related to payroll.

This role is about building a public-company-ready function that is accurate, audit-ready, and designed to scale. You’ll lead a global team, partner cross-functionally with Finance and Legal, and ensure systems, vendors, and processes are optimized to deliver both a great employee experience and investor-grade controls.

What You’ll Be Doing :

Payroll Operations (U.S. & India)

• Lead end-to-end payroll processing for U.S. and India-based employees.
• Ensure accurate execution of payroll, tax filings, and time tracking, particularly for non-exempt roles.
• Drive service delivery excellence through automation, documentation, and continuous process improvement.

Global Oversight & Vendor Management

Compliance (Payroll)

Team Leadership

Systems, Tools & Reporting

What You’ll Bring :

Why Join Us?

This is a rare opportunity to :

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.