Property Administrator

Job Title

Performs administrative functions to support the Property Management Team assuring a high level of professionalism including timely response to and resolution of any tenant requests or concerns.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Provides administrative support, including phone calls, typing, scheduling meetings / events, filing and distribution of correspondence;
• Compiles data and assists in the preparation of reports related to property management;
• Monitors and maintains the property work order system and prepares reports on work order status;
• Inputs, distributes and manages property purchase orders;
• Prepares and codes invoices in accounting system for approval;
• Assists in bidding process including coordination of bid proposals and service contracts;
• Tracks and files contracts and insurance certificates including coordination with both tenants and vendors;
• Promotes and fosters positive relationships with tenants, vendors and owners.

No supervisory responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills. One must be able to; manage difficult or emotional client situations; respond promptly to client needs; solicit client feedback to improve service; respond to requests for service and assistance from clients; meet commitments to clients.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience : BS / BA and 2+ years' experience or equivalent combination of education and experience

Computer Skills : Intermediate knowledge of MS Office / Word, Excel, PowerPoint and Outlook. Experience with Windows based database programs is preferred. Strong aptitude for new programs.

Other Skills and Abilities :

Exceptionally well organized and meticulously detail-oriented with a high degree of accuracy and efficiency.

Ability to effectively balance a variety of tasks and to prioritize urgent issues effectively.

Ability to write business correspondence, effectively work as a team player and maintain strict confidentiality.

Ability to create and maintain positive working relationships with team members and with key interdepartmental contacts.

Ability to maintain a high degree of confidentiality and diplomacy using tact, discretion, and professionalism in all aspects of the job.

Reasoning Ability :

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Competencies :

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples : business office with computers and printers, light traffic).

This position must work on-site at the Tempe AZ office for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes.

This is a full-time non-exempt position requiring one to be able to work overtime from time to time in order to get the job done. Therefore, one must have the ability to work nights, weekends or on holidays as required. This may be changed at any time to meet the needs of the business. The typical working hours for this position are Monday through Friday from 8 : 00am to 5 : 00pm.

This position requires domestic travel of up to 10% of the time.

Medical / Dental / Vision / Wellness Programs

Paid Time Off / Company Paid Holidays

Incentive Compensation

401K with Company match

Life and Disability Insurance

Tuition Reimbursement

Employee Referral Bonus