Off-Campus Housing Inspector

Job Description

Job Description

M-F 8am-5pm

Core Duties :

Process non-standard requests, initiate appropriate documentation and notify Building Manager and / or coordinate with outside agencies as needed.

Work closely with custodial team and Building Manager to identify deficiencies and make recommendations to remedy problems.

Perform facility inspections on a routine basis.

Accountable for key control and assets provided.

Identify maintenance needs throughout assigned buildings (i.e. safety concerns, missing furniture, etc.)

Enter corrective work orders to rectify any maintenance issues that are found during building inspections.

Damage billing assessment and compilation.

Gather and manipulate data via Excel.

Provide thorough photo documentation for damage billing process.

Assist with special facility related projects as deemed necessary by Building Manager.

Ability to interface appropriately with colleagues and outside vendor groups.

Qualifications Knowledge, Skills and Abilities :

Demonstrates excellent problem solving and decision making skills to effectively solve and respond to complicated requests.

Excellent customer service experience and a proven ability to meet performance standards.

Ability to work in a dynamic environment with potential for shifting priorities.

Excellent attention to detail and accuracy.

Ability to use authority, knowledge and judgment to respond effectively to complicated requests.

Ability to multi task.

Ability to learn policies and procedures and correctly provide that information to customers and use information to make sound decisions.

MS Word and Excel experience

Excellent customer service, both in written and oral communication.

Correct attire for job function, presentable at all times.

Physical Requirements :

Frequently stand / walk, sit, perform desk based computer tasks, use a telephone, and grasp lightly / fine manipulation.

Writing by hand, sort / file paperwork.

Rarely kneel / crawl.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Working Conditions :

May work extended hours

Work Standards :

Interpersonal Skills : Demonstrates the ability to work well with colleagues and clients and with external organizations.

Promote Culture of Safety : Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Minimum Requirements :

Education & Experience :

HS diploma or GED and at least 1 year of experience in an educational or facilities environment.