Principal Member of Technical Staff, Technical Architect (Dover)

Job Title

As an Architect, you will play a critical role in managing the infrastructure and processes that underpin OCI Strategic Customers. You will be part of a team that will bring maturation to customer relationships. This role will require you to develop and implement new processes that may be OCI wide. You will establish strong relationships with strategic customers and peers across OCI. Your expertise will be crucial in optimizing our infrastructure for performance, reliability, and cost-effectiveness.

Responsibilities

Own and drive architecture best practices throughout our customers and Oracle.

Ability to think through the solution and identify / document potential issues impacting your customers.

Stay updated on emerging technologies and best practices in cloud infrastructure and evaluate their potential impact on our systems and workflows.

Document infrastructure designs, configurations, and procedures to facilitate knowledge sharing and ensure maintainability.

Participate in service affecting incidents to ensure rapid remediation. Owning root cause analysis and corrective action items and seeing these through to conclusion.

Act as the trusted technical advisor to customers, partners, and Oracle sales organizations.

Define new processes and procedures to limit and mitigate risk during changes, and act as the Strategic Customers technical advocate when working with engineering teams to improve change management for OCI.

Act as a subject matter expert (SME) in networking technologies, including BGP, VXLAN, MPLS, EVPN, and SDN, to diagnose and resolve complex networking issues.

Alternate expertise in cloud services such as compute, storage will also be considered in lieu of networking.

Lead root cause analysis (RCA) for major network incidents, working with service teams to drive permanent fixes and long-term optimizations.

Perform detailed network performance analysis, including packet captures, latency measurements, and congestion modeling, to enhance network efficiency.

Engage directly with customers to understand their networking requirements, design optimized solutions and ensure seamless integration with OCI's network infrastructure.

Advise customers on multi-cloud connectivity, hybrid networking, inter-region routing, and private connectivity strategies.

Work closely with customer engineering teams to troubleshoot connectivity, latency, or throughput issues and provide tailored recommendations.

Develop network growth models by analyzing customer usage patterns, projected traffic spikes, and infrastructure scaling needs.

Drive network capacity augmentation efforts across OCI, ensuring proactive upgrades to backbone links, PNIs, and data center interconnects.

Preferably 8+ years experience.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US : Hiring Range in USD from : $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee / Spouse / Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

About Us : As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.