HVAC Field Operations Quote Support Specialist

HVAC Field Operations Quote Support Specialist

11 Month Contract

FULLY REMOTE

Pay Rate Range : $25.00-$27.00 / hr

Position Overview :

As an HVAC Field Operations Quote Support Specialist, you will play a key role in supporting the HVAC PSA Service Quality Team by managing and reviewing technician and mechanic Labor & Material (L&M) quotes within NxGen, service management platform. Your primary responsibility will be to ensure timely and accurate quote completion and delivery to customers, helping drive operational efficiency and customer satisfaction.

Key Responsibilities :

Monitor and follow up on technician-generated quotes in NxGen to ensure completion and customer delivery.

Collaborate with field teams to resolve quote-related issues and improve turnaround times.

Maintain accurate records and documentation of quote status and outcomes.

The ability to clearly and proactively engage with both field teams, internal stakeholders, and customers will be a key factor in ensuring timely quote follow-up and resolution

Qualifications :

Demonstrated ability to work cross-functionally with diverse teams.

Excellent organizational skills with the ability to prioritize multiple tasks effectively.

Intermediate proficiency in Microsoft Excel, SharePoint, Word, and Teams.

Strong analytical and problem-solving skills.

Effective communication and interpersonal skills.

Positive, proactive attitude with a collaborative mindset.