Specialist 2, Product Sales Support & Analysis

Product Sales Support Team Member

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports. Works with moderate guidance in own area of knowledge.

Core Responsibilities

• Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports.
• Prepares daily, weekly and monthly sales reports. Tracking, verifying and reporting data for the Sales team to support sales initiatives including sales incentives and contests.
• Responds to and resolves basic account calls and / or escalates non-technical issues for all accounts to the Product Sales Support Supervisor.
• Receives agreements from product sales team and enters the information into databases.
• Acts as liaison between Sales, Marketing and IT to provide insight-driven and actionable database query requirements.
• Maintains current information on Comcast products, services, equipment and marketing promotions.
• Conducts clerical research which requires an understanding of departmental programs, policies and procedures.
• Researches, processes and manage customer escalations.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at All Levels Are Expected To :

Disclaimer :

Skills

Analytical Thinking, Customer Experience (CX), Customer Feedback, Product Sales

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.