Talent.com
Enterprise Tools Specialist

Enterprise Tools Specialist

AliviMiami, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

SUMMARY

The Enterprise Tools Specialist owns and improves our core collaboration and workflow platforms so teams can deliver reliably at scale. Acting as the primary point of contact for Jira while supporting Microsoft 365 and adjacent enterprise tools, this role stewards platform governance, integrations, automation, access controls, data / reporting, and user enablement. The Specialist aligns tooling with business needs, safeguards security and compliance, and drives continuous improvement across the stack. (Initial emphasis on Atlassian Cloud and Microsoft 365.)

DUTIES & RESPONSIBILITIES

Platform stewardship & governance (cross‑tool)

  • Run platform intake / triage and maintain a published roadmap and release calendar; report KPIs to leadership.
  • Define and enforce standards : naming, templates, metadata / field glossary, permission models, lifecycle / retention, and documentation.
  • Align identity & access across tools (SSO / SAML, SCIM), implement role‑based access (least‑privilege), and ensure auditability / change control.
  • Manage vendors, licensing, app rationalization, and budget inputs; coordinate upgrades and deprecations.

Atlassian Platform — Jira Enterprise program (Phase 1)

  • Design the target enterprise JSM architecture (single unified‑project) with one customer portal and a single dynamic form that conditionally exposes fields per department / sub‑department.
  • Standardize and maintain global schemes : workflows, screens, fields, permissions, SLAs, queues, approvals, email handlers, and automation rules.
  • Lead migrations from legacy JSM projects to the Enterprise project; plan / exe­cute data moves with minimal downtime and validate parity.
  • Re‑platform reporting : convert dashboards, filters, and subscriptions to pull from Enterprise (JQL, saved filters / boards) and retire duplicates.
  • Implement tailored notification patterns and mailbox routing to improve responsiveness while reducing noise.
  • Publish change notes, maintain change control with impact analysis and rollback plans; establish admin‑request SLAs and reusable project templates.

    • Post‑Enterprise service projects

  • Launch and govern two standardized service projects after Enterprise go‑live : a Technology‑wide project and a dedicated HR project.
  • Keep Jira Software and JSM aligned where handoffs / links / automations are required without breaking project autonomy.

    • SharePoint Online modernization (Phase 2)

  • Redesign the hub‑and‑spoke site architecture; deliver site templates; define term store / metadata, content types, and retention.
  • Set and manage unique permissions at site / library / item level; manage external sharing and periodic access reviews.
  • Automate processes with Power Automate (approvals, provisioning, notifications) across Jira and SharePoint.
  • Integrate Jira and SharePoint where valuable (knowledge surfacing, documentation handoffs, intake synchronization).
  • Publish playbooks / runbooks and enable site owners and content stewards.

    • Reporting & analytics

  • Deliver executive and operational dashboards (service levels, throughput, backlog health, cycle / lead time, approvals, aging) and data dictionaries.
  • Monitor portal usage and adoption; identify bottlenecks and recommend improvements backed by data.

    • Security, risk & compliance

  • Apply least‑privilege and segregation‑of‑duties principles; manage retention / eDiscovery ; support HIPAA / HiTrust controls in platform configuration.
  • Operate a lightweight change advisory practice for impactful changes; participate in incident response where platform changes are involved.

    • Enablement & support

  • Provide office hours, micro‑trainings, admin guides, and self‑service kits; drive adoption campaigns and consistent onboarding for new teams.
  • Serve as escalation SME for Jira and adjacent tools; mentor project admins and power users.

    • REQUIREMENTS & QUALIFICATIONS

    Required

  • 4+ years administering Jira Cloud at scale, including JSM and Jira Software.
  • Expertise in Automation for Jira, JQL mastery, and REST API usage for
  • migrations / advanced changes.
  • Experience with Atlassian Access, SSO (SAML), SCIM, permission governance, and
  • audit‑ready change control.
  • SharePoint Online administration : hub / site architecture, unique permissions,
  • metadata / term store, retention, and governance.
  • Power Automate experience for Jira / SharePoint workflows (connectors, webhooks,
  • approvals, notifications).
  • SharePoint Online administration experience : hub / site architecture, unique permissions,
  • metadata / term store, retention, and governance.
  • Strong stakeholder communication; translates business needs into scalable,
  • well‑documented solutions.
  • Healthcare experience is strongly preferred.

    • Preferred

  • Atlassian certifications (ACP‑620, ACP‑420 / ACP‑120, ITSM Specialty).
  • Confluence administration, Assets / CMDB basics, Advanced Roadmaps, or reporting add
  • ons (e.g., Projectrak / Structure).
  • Scripting (PowerShell / Python) for automation and data migrations.

    • Education :

  • Bachelor’s in Information Systems, Computer Science, or related field; or equivalent
  • practical experience.

    • COMPETENCIES

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and
  • development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

    • HOW WE BEHAVE : OUR CORE VALUES

  • Collaborative - We are friendly, and always ready to lend a hand; We are humble, and willing to admit mistakes; We trust our team and use respectful conflict to make decisions.
  • Entrepreneurial – We are personally committed, and hunger for Alivi’s success; We show passion, and do more with what we have; We don’t give up, and always find ways to get the job done.
  • Dynamic – We gladly welcome change; We are smart, and challenge how things are done; We adapt quickly, and readily embrace new roles, and projects.
    • serp_jobs.job_alerts.create_a_job

    Enterprise Specialist • Miami, FL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Enterprise Solution Architect

    Enterprise Solution Architect

    Liberty Personnel Services, Inc.Miami, FL, United States
    serp_jobs.job_card.full_time
    This role offers the opportunity to lead architecture initiatives, collaborate with stakeholders, and work with cutting-edge technologies. Design end-to-end solution architectures across application...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Electronics Engineer

    Electronics Engineer

    U.S. NavyMiami Beach, FL, United States
    serp_jobs.job_card.full_time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Every successful engineering career needs a solid foundation, and thats exactly what youll get.Do your job right...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Manager - TMS

    Product Manager - TMS

    Courier Network Inc.Miami Beach, FL, US
    serp_jobs.job_card.full_time
    The TMS Product Manager is responsible for maintaining and communicating the vision of what should be built to the development team. The candidate will define and prioritize deliverables in the team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Professional

    IT Professional

    NavyKey Biscayne, FL, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Electronics Engineering

    Electronics Engineering

    NavyHomestead, FL, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Procurement Manager

    Procurement Manager

    Titan AmericaMiami-Dade County, FL, United States
    serp_jobs.job_card.temporary
    Titan America LLC, a leading company in the heavy building materials industry in the eastern United States and the North American operating subsidiary of the TITAN Group, is on a growth journey tow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Oracle Cloud Solutions Architect

    Oracle Cloud Solutions Architect

    ITrade STEMFort Lauderdale, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Provider Relations (IDD)

    Director, Provider Relations (IDD)

    Independent Living Systems, LLCMiami-Dade County, FL, United States
    serp_jobs.job_card.full_time
    We are seeking a Director, Provider Relations (IDD) to join our team at Independent Living Systems (ILS).ILS, along with its affiliated health plans known as Florida Community Care and Florida Comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Solution Architect - Corporate Tools & Products

    Solution Architect - Corporate Tools & Products

    Southern Glazer's Wine & SpiritsMiramar, FL, US
    serp_jobs.job_card.full_time
    Shape a remarkable future with us.Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Information Systems Technician

    Information Systems Technician

    NavyMiami Beach, FL, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect(Automation & Observability)

    Solutions Architect(Automation & Observability)

    Servsys CorporationMiramar, FL, US
    serp_jobs.job_card.full_time
    Location : Miramar, FL(Hybrid).Develop and maintain the overall strategy, technical roadmap, and architectural standards for automation and observability. Design and implement end-to-end automation ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyMiami Beach, FL, United States
    serp_jobs.job_card.full_time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Electronics Engineer

    Electronics Engineer

    Federal Bureau of InvestigationKey Biscayne, FL, United States
    serp_jobs.job_card.full_time
    JOB DESCRIPTION The position advertised has been exempted from the federal civilian hiring freeze.Please note your resume must not exceed two (2) pages. At the FBI, we don’t just recognize talent—we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    NavyMiami Beach, FL, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Healthcare Services Operations Support Auditor

    Healthcare Services Operations Support Auditor

    Molina HealthcareMiami Beach, FL, United States
    serp_jobs.job_card.full_time
    Provides support for non-clinical healthcare services auditing activities.Responsible for performing audits for non-clinical functional areas in alignment with regulatory requirements - ensuring qu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Solution Engineer

    Solution Engineer

    TatumMiami, FL, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Tatum is hiring a Solutions Engineer to join our high-impact team supporting leading Web3 projects.This hybrid role blends customer-facing technical consulting, API integration, and support escalat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Solution Architect

    Solution Architect

    Board InternationalMiami, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At Board, we power financial and operational planning solutions for the world’s best brands.Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profita...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Logistics Manager

    Logistics Manager

    U.S. NavyMiami Beach, FL, United States
    serp_jobs.job_card.full_time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.In this field, your efforts are critical in delivering what the Navy needs for mission success.Youll always be t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30