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Solution Engineer

Solution Engineer

TatumMiami, FL, US
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Tatum is hiring a Solutions Engineer to join our high-impact team supporting leading Web3 projects. This hybrid role blends customer-facing technical consulting, API integration, and support escalation to help clients onboard, scale, and succeed with Tatum’s blockchain infrastructure.

You'll work closely with strategic accounts, guiding integration, solving complex technical challenges, and feeding key insights into the product roadmap and support key customers, contributing to both customer satisfaction and internal enablement.

We’re looking for someone who thrives in distributed systems, has experience in pre-sales / post-sales engineering, and can translate technical concepts into business outcomes. Bonus points if you're curious about blockchain and passionate about scaling infrastructure for the next generation of Web3 applications.

What you’ll do?

  • Design and implement architectural solutions that meet business requirements while ensuring compliance with industry standards.
  • Write light code (scripts, SDK integrations, custom workflows) to help customers unlock the full potential of our stack.
  • Collaborate with engineering teams to provide technical oversight and ensure alignment between architectures and development processes.
  • Work cross-functionally with product, engineering, support, and sales to uplevel the full customer experience and close feedback loops faster.
  • Act as the technical point of contact for customers / prospect / partners and recommend tools, technologies, and processes to ensure optimal performance and scalability.
  • Document architectures, designs, and processes to improve knowledge sharing across teams and act as the voice of the customer.
  • Partner with stakeholders to understand requirements and translate them into functional specifications.
  • Step in to support role

Requirements

You’re good to go if you have :

  • Proven experience as a Solution Architect or a similar role in software development.
  • Strong background in software architecture pattern design, especially microservices and cloud-native architecture.
  • Experience with various programming languages (Java, JavaScript, or similar backend technologies).
  • Familiarity with cloud platforms like AWS, GCP, or Azure.
  • Strong knowledge of containerization technologies (Docker, Kubernetes).
  • Experience with database technologies (SQL, NoSQL) and understanding of data management strategies.
  • Excellent communication and interpersonal skills, capable of working with cross-functional teams and be customer facing.
  • Experience with blockchain technologies and protocols is a plus but not mandatory. Interest in blockchain is needed.

    • Benefits

    Why Join us?

  • A dynamic team where problem-solving, communication, and learning are valued over rigid tool experience.
  • A chance to work on cutting-edge blockchain technologies with a supportive, growth-oriented culture.
  • A startup-minded environment where your ideas and contributions matter.
  • Remote-friendly ( UK region ) - We prioritize both business and employee needs, ensuring flexibility in how and where you work.
  • ESOP (Employee Stock Option Plan) – Become a part-owner of our company and share in our success and potential profits.
  • Flexible hours – Work whenever it suits your personal schedule. No fixed hours for most positions.
  • 25 days off – Take time to recharge and enjoy your vacation.
  • Learning & Development budget – Whether you want to sharpen your technical skills, grow as a leader, or explore blockchain, we support your learning journey.

    • 🚀 Ready to dive into an exciting role? Apply now and let’s build something great together!

    #Blockchain #Tatum #Support

    Disclamer : We are not open to collaboration with agencies at this time. Please refrain from outreach regarding agency partnerships.

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