Applicant Call Representative

Social Security Disability Application Specialist

Premier Disability Services, LLC is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.

About the Role

The role will assist claimants with completing the Social Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes, and the application specialist must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.

Terms

Full-Time. This is an hourly, non-exempt position. Hours of operation : Monday through Friday 8 : 00am 8 : 00pm CST. Compensation : For remote hiring areas, we offer $14.50 / hr. In office employees, we offer $18 / hr. You will have the opportunity to earn up to $750 a month in bonuses based on your performance.

Responsibilities

• Completes the online application for the claimant.
• Asks a series of personal medical questions.
• Uses several systems to complete the process. Website, internal, and order management systems.
• Demonstrate Empathy, Compassion, and Patience.
• Maintain confidentiality of sensitive information.
• Meet productivity and quality goals.
• Use of call management software to answer calls, adhere to specified schedule, and breaks.

Qualifications

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.