Desktop Support SpecialistJobs via Dice • Allen, TX, US
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Desktop Support Specialist
Jobs via Dice • Allen, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_description7+ years of experience in IT support Proficiency in Windows, Mac, and Linux operating systems Exceptional technical verbal and written communication skills Ability to communicate professionally and courteously with colleagues and clients Proactive, energetic, possessing strong organizational skills and the capacity to prioritize workload Detail-oriented and capable of efficiently managing a diverse range of tasks Adept at effective time management, triage, and prioritization based on production requirements Capable of regularly lifting 50 lbs
Join to apply for the Desktop Support Specialist role at Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Sharpedge Solutions, is seeking the following. Apply via Dice today!
Responsibilities
- Establish computer accounts for new hires and rehires, manage account permissions upon approval, and conduct account exit procedures for departing employees
- Create new telephone accounts for desk phones and mobile devices upon request and approval
- Provide assistance to users experiencing account difficulties, including password resets, account lockouts, and two-factor authentication setup and usage
- Liaise with mobile phone vendors for the procurement, troubleshooting, and removal of mobile phones and hotspot devices
- Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding
- Support other physical IT tasks, such as system lifecycle activities, IT space organization, and general maintenance of technical areas
- Perform other duties as assigned
Requirements
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Desktop Support Specialist • Allen, TX, US
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