HPC Support Manager

A company is looking for a Manager of Super Intelligence HPC Support.

Key Responsibilities

Lead, coach, and mentor a team of Super Intelligence HPC Support Engineers

Manage high-visibility incidents and escalations with hyperscale customers

Represent customer needs in cross-functional discussions to influence product design

Required Qualifications

Proven experience leading technical support or engineering teams for enterprise or hyperscale customers

Deep expertise in HPC environments, including GPU clusters and Linux system administration

Ability to guide engineers through troubleshooting at scale

Strong leadership presence and ability to inspire a customer-first culture

Excellent communication skills for engaging with engineers and executive stakeholders