Hydronics & Radiant HVAC Service Coordinator

Job Description

Job Description

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We’re looking for a skilled and service-oriented Hydronics & Radiant HVAC Service Coordinator to join our technical support team. This role is essential to the success of our Hydronics division, providing expert guidance on boiler and geothermal systems, supporting radiant design using LoopCad, and assisting with commercial quoting efforts. You’ll collaborate closely with branch managers, sales teams, and customer service to ensure smooth operations and outstanding customer experiences.

Provide technical support for boiler and geothermal systems

Assist with radiant floor heating design using LoopCad (Uponor and Viega systems)

Support the commercial quoting team with hydronic system proposals

Deliver training and product education to internal teams and external partners

Coordinate with sales, customer service, and branch managers to ensure workflow efficiency

Manage technical inquiries and project coordination across multiple stakeholders

Perform additional duties and special projects as assigned

Strong understanding of hydronic and radiant HVAC systems

Experience with LoopCad or similar design software

Excellent communication and coordination skills

Ability to manage multiple priorities and work cross-functionally

Previous experience in technical support, HVAC service, or system design preferred

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.