Master Field Engineer

Overview

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Location : CAM69 : ALC - Mass (Canton) 95 Shawmut Road, Canton, MA, 02021 USA

Country : United States of America

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We're constantly growing, seeking talented, likeminded people who are committed to our primary duty : to be the world's first choice in HVAC and refrigeration.

At Automated Logic, we have been developing and supporting intelligent building solutions that help customers—from small businesses to Fortune 500 corporations—operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity.

Scope Of Position

As a Master Field Engineer, you will be crucial to ALC's business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for someone who works well in a team and has excellent time management, organization, communication, technical, and troubleshooting skills. As a technical and product expert, you will solve highly complex problems, lead in training less experienced Field Engineers, and serve as a point of contact in the field.

Essential Job Functions

• Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
• Mentor and develop less experienced Field Engineers on all field tools and technology.
• Serve as local contact for technical issues.
• Offer effective solutions for complex system issues.
• Provide turnkey project delivery on medium to large projects.
• Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
• Load software, configure trends, alarms, and reports.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners / operators on the complete system.

Required Qualifications

Preferred Qualifications

EEO Statement

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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