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Administrative Assistant

Administrative Assistant

Hospice of the ValleyPhoenix, Arizona, United States, 85014
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Administrative Assistant

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

Benefits :

  • Supportive work environment with a culture of caring for patients and one another.
  • Competitive wages and excellent benefit program.
  • Generous Paid Time Off.
  • Flexible schedules for work / life balance.

Position Profile

This role performs various administrative duties to support HOV’s clinical operations, including, but not limited to, the processing of pharmaceutical override approvals, Part D claims, requests for new / updated facility contracts, respite requests, acquiring credentialing for insurance plans, processing requests for donated funds and other patient-focused donations. This position also provides general administrative support, including scheduling meetings, taking meeting minutes, compiling information, and providing general clerical support.

Responsibilities

  • Processes pharmaceutical override approvals by clinical pharmacists and / or members of the Prior Auth group.
  • Processes requests for new and updated contracts with facilities.
  • Coordinates with Senior Vice President of Clinical Operations to process Part D claims.
  • Processes requests for donated funds / requests and processes requests for donated cemetery plots.
  • Provides general administrative support.
  • Serve as backup to Physician Administrative Coordinator with the electronic death certificate system.
  • Processes Annual Insurance Renewal.
  • Maintains and enhances professional skills.
  • Adheres to high standards of personal and professional conduct.
  • Minimum Qualifications

  • Minimum 3 -5 years of increasingly responsible administrative support experience.
  • Working knowledge of multi-line phone systems.
  • Excellent verbal and written communication skills. Ability to communicate with tact and diplomacy. Strong human relations skills to interact with others in a pleasant, cooperative, and effective manner.
  • Ability to use initiative and independent judgment.
  • Excellent organizational, analytical and critical thinking / problem-solving skills.
  • Skilled in organizing and prioritizing work and manage multiple tasks and assignments.
  • Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through with minimal supervision.
  • Ability to deal with confidential information in a professional manner.
  • Proficient computer skills.
  • Hospice of the Valley is an equal employment opportunity employer. EOE / M / F / D / V

    PIeea4412cedf7-30511-38261811

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    Administrative Assistant • Phoenix, Arizona, United States, 85014

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