Administrative Assistant
Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.
Benefits :
- Supportive work environment with a culture of caring for patients and one another.
- Competitive wages and excellent benefit program.
- Generous Paid Time Off.
- Flexible schedules for work / life balance.
Position Profile
This role performs various administrative duties to support HOV’s clinical operations, including, but not limited to, the processing of pharmaceutical override approvals, Part D claims, requests for new / updated facility contracts, respite requests, acquiring credentialing for insurance plans, processing requests for donated funds and other patient-focused donations. This position also provides general administrative support, including scheduling meetings, taking meeting minutes, compiling information, and providing general clerical support.
Responsibilities
Processes pharmaceutical override approvals by clinical pharmacists and / or members of the Prior Auth group.Processes requests for new and updated contracts with facilities.Coordinates with Senior Vice President of Clinical Operations to process Part D claims.Processes requests for donated funds / requests and processes requests for donated cemetery plots.Provides general administrative support.Serve as backup to Physician Administrative Coordinator with the electronic death certificate system.Processes Annual Insurance Renewal.Maintains and enhances professional skills.Adheres to high standards of personal and professional conduct.Minimum Qualifications
Minimum 3 -5 years of increasingly responsible administrative support experience.Working knowledge of multi-line phone systems.Excellent verbal and written communication skills. Ability to communicate with tact and diplomacy. Strong human relations skills to interact with others in a pleasant, cooperative, and effective manner.Ability to use initiative and independent judgment.Excellent organizational, analytical and critical thinking / problem-solving skills.Skilled in organizing and prioritizing work and manage multiple tasks and assignments.Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through with minimal supervision.Ability to deal with confidential information in a professional manner.Proficient computer skills.Hospice of the Valley is an equal employment opportunity employer. EOE / M / F / D / V
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