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Server/ Bartender
Server/ BartenderGulph Creek Hotels • York, PA, US
Server / Bartender

Server / Bartender

Gulph Creek Hotels • York, PA, US
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Job Description

Job Description

SUMMARY

The server must provide friendly, efficient service of food and beverages desired by guests, and collect payment for such items.

FenderZ is a restaurant located in the Wyndham Garden, York and is open daily from 5p-10p.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

  • Maintains guest service as the driving philosophy of the operation
  • Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
  • Committed to making every guest is satisfied
  • Meets or exceeds guest satisfaction measures
  • Ensures hotel standards and services contribute to the delivery of consistent guest service
  • Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Server Operations

  • Complete all side-work and cleaning duties as described in the Standard Operating Procedures (SOPs).
  • Job may entail restaurant and / or banquet settings.
  • Have full knowledge of entire menu, as well as daily specials, deserts, etc.
  • Take all guests orders, ring them up, and expedite the orders from the kitchen in a presentable and timely manner.
  • Provide attentive service, focusing on guests’ needs.
  • Receive payment for food and beverage provided and provide change and receipt to guests.
  • Keep an accurate record of all checks and balance to be presented in a daily report.
  • Approach all encounters with guests and team members in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Gulph Creek standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
  • Toast POS experience preferred.
  • Bar knowledge required.

    • MUST BE 18 YEARS OF AGE OR OLDER

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    Server Bartender • York, PA, US

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