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Enterprise Customer Success Coordinator

Enterprise Customer Success Coordinator

CentraComLindon, UT, US
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Enterprise Customer Success Coordinator

The Enterprise Customer Success Coordinator is a member of our Sales team based in our Lindon office. They will assist VP of Sales in all administrative aspects and assist in enterprise customer service items. The ideal candidate will be detailed oriented, have the ability to work independently, have strong self-initiative and be business-minded. Specific tasks as detailed below :

  • Sales order validation
  • Order entry of sales into tracking systems and project management tools
  • Calling customers to validate service orders
  • Answering questions about Lehi and Utopia Residential Fiber services
  • Front desk, office supply ordering, package receiving, shipping
  • Inbound Enterprise Customer Service calls
  • Inbound Sales Call Routing
  • Enterprise Sales Assistant
  • Other duties as assigned

Qualifications and Skills :

  • Telecom knowledge a plus
  • Team player; ability to build strong relationships with customers and within the team
  • Detailed-oriented; problem solver; ability to work independent
  • Strong verbal and written communication skills
  • Knowledge of MS Office products including Word, Excel & Power Point
  • Experience with Salesforce and other Sales CRM's, a plus
  • Well organized and self-motivated. Ability to prioritize and meet goals.
  • Ability to multi-task
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    Customer Coordinator • Lindon, UT, US

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