Client Services Benefit Specialist

A company is looking for a Client Services Benefit Specialist "Champion" to provide exceptional service to clients remotely across the U.S.

Key Responsibilities

Ensure positive client experiences through high-quality service and communication

Respond to client inquiries and manage client deliverables using company planning tools

Function as the primary point of communication for Carrier partners and manage ongoing file updates

Required Qualifications

Bachelor's Degree or equivalent experience

Minimum of 2 years' experience in employee benefits and / or benefits administration

Strong Excel skills, including VLOOKUP and pivot tables

Experience with benefit administration systems or Human Capital Management platforms (HCM)

Familiarity with carrier files or EDI is preferred