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Director of Admissions

Director of Admissions

Southeastern CollegeMiami Lakes, FL, USA
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OVERVIEW :

The key role of The Director of Admissions is to oversee the engagement and on-boarding of new students. The Admissions Department is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, The Admissions Department plays a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION :

The Director of Admissions is responsible for acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing the admissions team in :

  • Attracting, engaging, and vetting prospective students
  • Maintaining a pipeline of candidates
  • Enrolling and starting qualified students
  • Meeting monthly enrollment and start objectives

Direct Reports (positions varies depending upon campus)

  • Associate Director of Admissions
  • Admissions Coordinators
  • Adult

  • High School
  • Re-entry
  • Community Outreach
  • Community Relations
  • Receptionists
  • ESSENTIAL DUTIES :

    Candidate Prospecting and Managing Inquiries :

    The Director of Admissions is responsible for the bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Director of Admissions must :

  • Manage the flow and distribution of inquiries (web search providers...)
  • Ensure fair distribution of inquiries to Admissions Coordinators
  • Manage community outreach programs and high school presentations
  • Track advertising and inquiry sources to determine effectiveness
  • Provide feedback to Office of The Executive Director (OOED) on advertising and marketing initiatives
  • Monitoring and Review :

    The Director of Admissions is responsible for overseeing the admissions process and ensuring that a steady flow of new students are enrolled and starting. To accomplish this, the Director of Admissions must :

  • Review daily activity reports (daily flash) - number of inquiries, outbound calls, calls answered, appointments scheduled, interviews conducted, and enrollments
  • Track enrollment board (candidate status in process) and enrollment log book
  • Review student files before sending the file to the Registrar
  • Direct candidate focus of inquiry follow-up / candidate targeting - assess which programs Admissions Coordinators need to focus efforts on
  • Managing Team Performance :

    The Director of Admissions is responsible for managing the performance of Admissions Coordinators. To accomplish this, the Director of Admissions must :

  • Motivate staff and reinforce positive accomplishments
  • Schedule hours for admissions staff
  • Monitor staff activities (phone calls, appointments, candidate interviews...)
  • Set and monitor monthly student start objectives
  • Monitor calls and interviews and provide constructive feedback
  • Monitor effective use of C2K Campus View system
  • Ensure Admissions Coordinators are up-to-date on program offerings
  • Informally touch base with each Admissions Coordinators on a daily basis
  • Monitor weekly business plans for Admissions Coordinators
  • Provide coaching and training programs for staff development
  • Conduct weekly staff meetings
  • Managing and Coordinating the Admissions Process :

    The Director of Admissions is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Director of Admissions must :

  • Forecast student numbers and potential gaps for each start date
  • Approve recommendations for student acceptance into programs
  • Ensure smooth transitions of students to Financial Aid, Bursar, and Academics
  • Oversee orientation (along with the Director of Student Services) for each class start
  • Ensure student readiness for start
  • Keep Campus President abreast of any issues or concerns
  • PHYSICAL DEMANDS :

    The physical demands are those required in a professional office setting : sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.

    WORK ENVIRONMENT :

    Professional office setting : moderate noise levels and controlled indoor climate.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    LOCATION :

    This position is an onsite position located at your campus unless otherwise determined by the Chancellor and / or designee. Any changes must be reviewed by the Campus President / Vice President and all final approvals must come from the Chancellor and / or designee.

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    Director Admission • Miami Lakes, FL, USA

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