Customer Service Specialist

Staffmark is seeking a detail-oriented and organized Customer Service Specialist to join our dynamic team in Wilmington, OH. In this role, you will cover several areas of our clients' business, including Document Management, Release Services, and Title Group Services.

Schedule : 8 : 00 AM - 4 : 30 PM

Pay rate : $18 / hr.

Qualifications : 1-2 years of customer service experience. Knowledge of MS Office, Outlook, and Excel.

Customer Service Specialist Essential Tasks :

• Respond to emails, faxes, service tickets, and engage with customers to assist .
• Use proprietary software for research, data entry, and account follow-up activities.
• Process applications and requests related to vehicle titles, including duplicates, payments, and change s.
• Handle incoming title maintenance requests and identify collateral documents.
• Operate mail equipment and execute escalated or expedited transactions.
• Follow instructions, maintain workflow standards, and meet production and quality goals.
• Adhere to all company policies and perform other duties as assigned.

Employee Benefits / Perks :

If you are a motivated individual with a passion for accuracy and excellence, we encourage you to click "Apply Now." We are excited to connect with you.

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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