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Patient Enrollment Specialist

Patient Enrollment Specialist

VitasignsNewport Beach, CA, US
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Join Vitasigns – Where Innovation Meets Compassionate Care

At  Vitasigns , we're transforming how patients manage chronic conditions through  Remote Patient Monitoring (RPM)  and  Chronic Care Management (CCM)  programs.

We're seeking a  Patient Enrollment Specialist  to join our team  on-site at our Newport Beach headquarters . This is a great opportunity for someone who is professional, tech-savvy, and passionate about helping patients take control of their health.

About Vitasigns

Vitasigns helps patients with chronic conditions such as  hypertension, diabetes, and heart disease  stay connected to their care team between visits.

Our technology-enabled programs empower physicians and patients with  real-time data, proactive support, and personalized care , improving outcomes and quality of life.

At Vitasigns,  technology amplifies — never replaces — the human touch.

What You'll Do

As our  Patient Enrollment Specialist , you will :

  • Serve as the first point of contact for new patients referred to Vitasigns programs.
  • Engage patients by phone, email, and text — explaining program benefits with empathy and clarity.
  • Obtain and document patient consent for RPM and CCM programs in compliance with HIPAA and payer regulations.
  • Educate patients on device setup and participation expectations.
  • Manage patient interactions in  HubSpot CRM , tracking enrollment progress and follow-ups.
  • Use  RingCentral  for outbound / inbound patient communication (calls, SMS, and email).
  • Collaborate with clinical and operations teams to ensure a smooth onboarding experience.
  • Meet and exceed performance goals, including daily enrollments and patient satisfaction metrics.

What We're Looking For

Required Qualifications :

  • High school diploma or equivalent.
  • 1+ year of customer service, call center, or patient-facing experience.
  • Professional communication skills and a patient-first attitude.
  • Ability to work  on-site daily  at our Newport Beach headquarters (no remote / hybrid option).
  • Tech-savvy, organized, and detail-oriented.
  • Excellent verbal and written communication — able to explain healthcare programs clearly.
  • Preferred Qualifications :

  • Bilingual (Spanish, Farsi, Korean, or Mandarin highly valued).
  • Experience using  HubSpot  or other CRM systems.
  • Background in healthcare administration or medical office settings.
  • Prior experience in performance-based or goal-driven roles.
  • What We Offer

    Compensation :

  • $20–$25 / hour (based on experience)
  • Monthly performance bonuses
  • Work Schedule & Location

  • Full-time, Monday–Friday (8-hour shifts)
  • Fully On-Site  at  Vitasigns HQ – Newport Beach, CA
  • Ready to Represent Vitasigns?

    If you're compassionate, motivated, and eager to help patients stay connected to their care, we'd love to meet you.

    Vitasigns is an Equal Opportunity Employer  committed to building a diverse, inclusive team.

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    Enrollment Specialist • Newport Beach, CA, US

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