Organizational Effectiveness Specialist

Organizational Effectiveness Specialist

The Organizational Effectiveness Specialist supports the agency's strategic initiatives to enhance overall effectiveness and efficiency under the leadership of the Director of Talent Strategy and Organizational Effectiveness. This role focuses on providing analytical and administrative support for broader organizational effectiveness initiatives. The position provides administrative and technical support for organizational assessments, monitoring organizational health and performance, employee development programs, training material creation, and data collection efforts that support strategic decision making.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values : Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them!

Minimum Qualifications

• Analytical Skills : Basic ability to collect, analyze, and interpret data to assess program effectiveness and identify improvement opportunities
• Training & Development : Understanding of adult learning principles, instructional design concepts, and training delivery methods
• Communication Skills : Excellent written and verbal communication skills with ability to create clear, engaging content and present to diverse audiences
• Technical Proficiency : Advanced skills in Microsoft Office Suite (PowerPoint, Word, Excel), learning management systems, and presentation software
• Project Support : Strong organizational skills with ability to manage multiple projects, meet deadlines, and maintain attention to detail
• Interpersonal Skills : Ability to work collaboratively with employees at all levels and build positive working relationships
• Adaptability : Flexibility to work in a changing environment and support various organizational initiatives
• Problem-Solving : Analytical thinking skills to identify issues and develop practical solutions
• Customer Service : Commitment to providing excellent service to internal customers and new employees

Additional Considerations

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and / or interview processes per the Americans with Disability Act. Contact 804-367-0528 for assistance. Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO / AA / TT.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.