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Administrative Program Coordinator - Neurological Institute

Administrative Program Coordinator - Neurological Institute

USA JobsCleveland, OH, US
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Administrative Program Coordinator I

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

An Administrative Program Coordinator I is responsible for managing and maintaining EPIC scheduling templates for providers within the Neurological Institute. This includes updating and optimizing templates to ensure they align with clinical operations, submitting change requests to the Central Access Optimization Team, and coordinating provider schedules for meetings, procedures, and special projects. The role plays a key part in ensuring scheduling accuracy and supporting overall clinic efficiency.

Onsite at Main Campus for approximately one month during training. The role transitions to fully remote upon successful completion of training and demonstration of job proficiency.

A caregiver in this position works Full-time, 40 hours per week, Monday-Friday, 7 : 00 AM - 3 : 30 PM (flexible). No weekend or holiday shifts required.

A caregiver who excels in this role will :

  • Manage physician call offs and block off time for call offs - The information is collected and shared to the administrative program coordinator and communicated (doesn't directly work with Physicians)
  • Close schedule for PTO request or any changes made to schedule.
  • Submit any long-term changes or add new locations, resources.
  • Facilitate specialty programs that would include tandem clinics, advanced practice providers, and ensuring that templates are correctly updated.
  • Ensure the behind-the-scenes templates are communicated.
  • Understand how provider templates are set up and ensure that the template functions correctly.

Minimum qualifications for the ideal future caregiver include :

  • Associate's Degree and two years of administrative experience
  • OR High School Diploma / GED and four years of experience
  • OR Bachelor's Degree
  • May require a license based on department / institute needs
  • Strong computer skills and experience with software applications
  • Skills / qualities : multitasking, critical thinking, decisive judgment, independent, interactive, communication and customer service
  • Preferred qualifications for the ideal future caregiver include :

  • Bachelor's Degree in Business Administration, Healthcare Administration or related field
  • Healthcare or related organization experience
  • Knowledge of project management and communication practices
  • Physical Requirements :

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, ability to lift up to 25 pounds
  • Personal Protective Equipment :

    Follows Standard Precautions using personal protective equipment as required for procedures.

    Pay Range

    Minimum hourly : $18.88

    Maximum hourly : $28.80

    The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare / dental / vision and retirement.

    Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities

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    Administrative Coordinator • Cleveland, OH, US

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