PCA

Resident Identification & Safety

Use resident photo card files to confirm identity before :

Administering care or treatments

Serving meals or assisting with nutrition

Use only facility-approved abbreviations when documenting resident information

Observation & Documentation

Document care activities accurately and descriptively in :

Flow sheets, progress notes, charts, and care logs

Promptly report :

Changes in resident condition

Accidents, injuries, and unusual incidents occurring during the shift

Any suspected or known unauthorized access to the facilitys information systems

Confidentiality & Compliance

Maintain strict confidentiality of all resident care information, including Protected Health Information (PHI)

Report any suspected or actual breaches of confidentiality, including unauthorized disclosures

Immediately report suspected abuse, neglect, or misappropriation of resident property

Honor and document any resident refusals of care or treatment and notify your supervisor

Resident Personal Care

Provide assistance with daily living activities, including :

Bathing, oral care, hair and nail care, shaving, and toileting

Dressing and undressing

Mobility and repositioning (turning, lifting, transferring)

Keep residents clean, dry, and comfortable at all times

Support residents with incontinence care and maintain hygiene

Provide back rubs, grooming, and other comfort measures as needed

Nutrition & Hydration

Assist with meal set-up and feeding support, including :

Describing food layout for visually impaired residents

Monitoring food temperatures and resident preferences

Perform after-meal care (cleaning face, hands, and clothing; removing trays)

Refill and sanitize water pitchers each shift, ensuring accessibility for residents

Health Monitoring

Measure and document :

Vital signs (temperature, pulse, respiration)

Intake and output (I&O)

Weight and height as instructed

Observe and report :

Pressure ulcers, skin breakdowns, or other health concerns

Bowel movements, including unusual stool characteristics

Assist with physical exams, lab work prep, and rehabilitative procedures

Mobility & Equipment Use

Assist residents with safe transfers to and from :

Beds, wheelchairs, bathtubs, commodes, and lifts

Use only approved equipment youve been trained on

Report any malfunctioning or unsafe equipment immediately

Resident Interaction & Emotional Support

Maintain a calm, respectful, and friendly demeanor throughout the shift

Create an environment of warmth and reassurance

Provide companionship and emotional support as appropriate

Listen to and report resident concerns, complaints, or changes in mood

Teamwork & Communication

Attend and participate in shift reports and SDMART meetings

Follow daily care schedules, assignments, and facility policies

Cooperate with other caregivers, departments, and nursing staff to ensure coordinated care

Notify management of planned absences or lateness

Follow exposure control policies for handling blood, body fluids, and infectious materials

Education and Experience

High school diploma or equivalent preferred

Previous experience in caregiving or CNA certification is a plus

Language & Communication Skills

Ability to read and interpret care plans, instructions, policies, and reports

Able to communicate effectively with supervisors, coworkers, and residents

Mathematical Skills

Basic math skills, including ability to apply simple ratios and percentages in a care setting

Problem Solving & Reasoning

Ability to assess resident needs and respond with sound judgment

Comfortable with following written, verbal, diagram, or schedule-based instructions

Technology & Documentation

Basic computer skills; proficiency in Microsoft Office Suite preferred

Physical Demands

Must be able to sit, stand, walk, bend, and lift residents as needed

Frequent use of computer systems, phones, and standard care-related equipment

Reasonable accommodations may be made for individuals with disabilities

Work Environment

Moderate noise level in a healthcare setting

Exposure to emotional situations, resident conditions, and bodily fluids

Reasonable accommodations will be considered to support accessibility

Additional Information

This job description is not all-inclusive and may be adjusted by management as needed

Responsibilities may evolve based on resident needs and facility standards

This role requires compassion, flexibility, and a commitment to quality care