Cigar Concierge- Gaithersburg

Job Description

Job Description

Starting Hourly Rate : $15.50 / hour

Needed Availability : All, and Weekends

As the Cigar Concierge, you play a critical role in ensuring every customer receives an exceptional customer service experience. You will process transactions, answer questions, stock shelves, and ensure every customer leaves feeling positive about their visit.

Through passion, determination, and perseverance, the Castro brothers have spent a quarter of a century developing a home away from home for all cigar aficionados by building the largest premium cigar retail chain in the state of Maryland, while developing their own unique brand for consumers to enjoy exclusively at Davidus Cigars.

KEY RESPONSIBILITIES

• Deliver exceptional customer service by greeting and establishing a rapport with customers and informing them of our products and services
• Use classic sales techniques and selling procedures to facilitate and increase business
• Process transactions efficiently, advise each customer of our loyalty program and incentives
• Verify customer identification and uphold federal legal age requirements
• Accurately handle cash and credit cards
• Balance the cash register
• Identify customer needs and provide recommendations that connect customers to the right products for them
• Maintain store safety standards
• Maintain store cleanliness

Why should you work for Davidus Cigars?

What are we looking for?

At Davidus Cigars, we strive to attract, retain, and develop the best talent in the field. In order to do so, we will be looking for the following requirements on your application :