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Customer Account Specialist

Customer Account Specialist

Silgan HoldingsWaukesha, WI, US
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Join Our Team as a Customer Account Specialist

What We Offer You :

  • Full time, on site position based in Waukesha, WI.
  • Excellent pay that reflects your experience and skills.
  • Comprehensive medical, dental, vision, and wellness benefits.
  • Access to virtual healthcare through our telemedicine program.
  • Optional wellness programs, including pet insurance and chronic condition support.
  • 401k retirement savings plan with a 6 percent dollar for dollar employer match.
  • 15 paid vacation days and 10 holidays annually.
  • Tuition assistance and career development opportunities.
  • We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more.
  • A stable, inclusive, and goal oriented workplace in the manufacturing industry.

What You'll Do :

  • Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships.
  • Work with Silgan's customers and our internal team to successfully identify current and future needs.
  • Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers.
  • Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters.
  • Problem solve order fulfillment concerns.
  • Organize, review, and report data.
  • Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely.

    • What You Need To Have :

  • Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales.
  • Effective communication, time management, and problem-solving skills.
  • Passion for teamwork and achieving common goals.
  • Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint.

    • Who We Are :

  • America's largest metal food packaging producer.
  • A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.

    • Apply Now and work at our new location, 21027 Crossroads Circle, in Waukesha, WI.

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    Customer Account Specialist • Waukesha, WI, US

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