Talent.com
serp_jobs.error_messages.no_longer_accepting
Resident Services Dispatcher - Riverside Plaza

Resident Services Dispatcher - Riverside Plaza

Sherman AssociatesMinneapolis, MN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Resident Services Coordinator (RSO Coordinator)

Twin Cites Metro Area- Riverside Plaza

Starting Pay : $22 / hr

Schedule availability : Full time - (40 hours per week)

Shifts available :

  • Wednesday - Sunday, 4 pm - 12 am (midnight)

APPLY TODAY!

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

We are currently seeking talented, engaging, and community-focused individuals to join our Resident Services Office (RSO) team at Riverside Plaza. The RSO Coordinator serves as a specialist in the development, implementation and administration of internal facility safety and security functions including maintaining resident security requirements. This role analyzes security documents, manuals, and protocol as the company's designated security officer and maintains appropriate levels of controls. This position performs periodic security inspections and processes clearances / special accesses and debriefing / terminations of such special access.

ESSENTIAL FUNCTIONS

  • Monitors all RSO Staff patrols and maintains a high level of communication with them.
  • Functions as central dispatching area for RSO Staff.
  • Monitors closed circuit television (CCTV) for unusual activity and physical protection of employees and residents / tenants for facilities and parking lots, coordinating appropriate responses as needed.
  • Work with emergency personnel, residents, and the public in a professional manner to solve any problems or provide needed assistance.
  • Investigate all reported incidents and decidex what actions to take based on situation, known facts, and position limitations.
  • Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards and other security related situations.
  • Performs periodic and random security inspections and prepares security reports as necessary. Issues security violation citations as required by inspections.
  • Maintains inspection reports and records and advises senior management of deficiencies and remedial / disciplinary efforts to ameliorate deficiencies.
  • Prepares personnel actions and forms to request security clearance / special access and maintains records of such requests. Briefs incoming staff on security processes and debriefs outgoing staff.
  • Establishes and maintains procedures on handling, safeguarding and destruction of documents and data in accordance with established processes and appropriate timelines.
  • Assists in the implementation and administration of automated security systems. Maintains records for periodic secure systems inspections with customer liaisons and other technical professionals.
  • Fills out miscellaneous paperwork (e.g. parking contracts, key logs, proximity card requests, etc.) whenever necessary.
  • Notify Resident Services Supervisor of all inspections, elevator problems, and maintenance problems.
  • Other tasks & duties as assigned based on business need.
  • Meets the changing needs of others in a friendly and positive manner.
  • Gains trust and confidence of internal and external customers.
  • Establishes and maintains effective business relationships.
  • Communicates effectively both verbally and in writing.
  • Practices active listening and responds in a professional and timely manner.
  • Team player and interacts with others in a positive, collaborative, and productive manner.
  • Asks for, accepts, and acts on feedback.
  • Produces required volume of work by planning, organizing, and prioritizing work duties.
  • Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures.
  • Maintains a clean and safe work environment, follows all procedures for client and employee incidents and is knowledgeable for hotel emergency procedures.
  • Ensures compliance with federal, state and local laws regarding health and safety services.
  • Attends all required department and company meetings.
  • MINIMUM REQUIREMENTS

    Education & Experience

  • 2-5 years of related customer service experience is required; ideally in a role with emphasis in security and safety.
  • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
  • High School Diploma or equivalent (GED) is preferred.
  • Military or law enforcement training / experience preferred.
  • Required Skills & Abilities

  • Ability to work in a team-based environment.
  • Ability to maintain confidentiality.
  • Skill in both verbal and written communication.
  • Ability to work with minimal supervision.
  • Knowledge and ability to work with diverse economic, racial, and cultural populations.
  • Oral and written language proficiency in Somali, Oromo, or Arabic is preferred.
  • Ability to respond to emergency situations in a calm, professional manner to internal and external customers.
  • Proven discretionary judgment with ability to resolve both routine and non-routine conflict issues.
  • Demonstrated ability to effectively handle a multi-tasking environment.
  • Knowledge in basic-intermediate computer skills to perform required monitoring, data entry, and dispatch reports.
  • This position regularly requires long hours and frequent weekend work.
  • Must be able to work weekends and evenings on short notice, when necessary.
  • WORK ENVIRONMENT

  • This position operates in a residential housing and office setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns.
  • Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment, quiet to moderate noise level.
  • PHYSICAL REQUIREMENTS

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • ADDITIONAL SCREENING REQUIREMENTS

  • Successful completion of pre-employment strength test or 'CRT examination' is required.
  • Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)
  • Benefits :

    Compensation and Benefits

    Pay : $22 / hour. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

    We offer a comprehensive benefits package to full-time employees which may include :

  • Medical, dental and vision insurance plans
  • Employer-paid short term disability
  • Employer-paid life insurance
  • Additional supplemental insurance policies including : Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance
  • Employer-paid employee assistance program
  • Fully vested 401k company match program
  • 9 Paid holidays and competitive PTO program
  • Sherman Associates' Starbucks and Hotel discounts
  • Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

    This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

    Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.

    serp_jobs.job_alerts.create_a_job

    Service Dispatcher • Minneapolis, MN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitCEDAR, Minnesota, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Service Technician

    General Service Technician

    Heartland Tire IncChamplin, Minnesota, United States, 55316
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The General Service Technician performs basic preventative .Service Manager any needed parts, tires or service that customers may . Provides helpful, friendly and respectful customer service with a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full-Time Dispatcher - Minneapolis ARC

    Full-Time Dispatcher - Minneapolis ARC

    The Salvation Army USA Central TerritoryMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    Dispatcher - The Salvation Army.The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and mee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Twin Cities Maintenance Specialist

    Twin Cities Maintenance Specialist

    The Salvation Army USA Central TerritoryRoseville, MN, United States
    serp_jobs.job_card.full_time
    The Salvation Army Northern Division Headquarters (DHQ).Roseville, MN, is committed to "Doing the Most Good" by supporting worship, housing, and service centers, addressing community needs, and adm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Estimator II

    Estimator II

    Anderson DahlenRamsey, Minnesota, United States, 55303
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Gray’s Specialty Equipment segment offers a comprehensive range of expert services, including design, manufacturing, integration, installation, and maintenance of some of the most advanced systems ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Design Engineer - Transportation

    Design Engineer - Transportation

    Bolton & Menk, Inc.Ramsey, MN, United States
    serp_jobs.job_card.full_time
    Bolton & Menk has an exciting opportunity for a Design Engineer, EIT, to join our Transportation team in our Ramsey office. As a Top Workplace, this is a fantastic chance to work with a talented tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Associate

    Tax Associate

    IntuitHamel, MN, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Design Engineer - Water Resources

    Design Engineer - Water Resources

    Bolton & Menk, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time
    Bolton & Menk has an exciting opportunity for a Design Engineer, EIT, to join our Water Resources team in the Twin Cities metro. As a Top Workplace, this is a fantastic chance to work with a talente...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service, North America

    Customer Service, North America

    EntegrisChaska, MN, United States
    serp_jobs.job_card.full_time
    Customer Service, North America.Entegris is looking for enthusiastic Customer Service Representatives to join our team in Chaska, MN. You'll work with the Customer Service Supervisor to build and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Expert - Local

    Tax Expert - Local

    IntuitCedar, MN, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead, Client Installation & Service Dispatcher

    Lead, Client Installation & Service Dispatcher

    Element Fleet CorporationMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    Get started on an exciting career at Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Estimator - Central Region

    Estimator - Central Region

    Ames Construction, Inc.Burnsville, MN, United States
    serp_jobs.job_card.full_time
    Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial gener...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Journeyman Electrician - Metro Area

    Journeyman Electrician - Metro Area

    DYNASTY ELECTRICAL SERVICES INCSavage, MN, US
    serp_jobs.job_card.full_time
    At Dynasty Electrical Services, we are dedicated to delivering exceptional electrical solutions to our community.Established in 2023, we are a locally owned independent company proud to serve the T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Resident Assistant- On Call

    Resident Assistant- On Call

    BenedictineShakopee, MN, United States
    serp_jobs.job_card.full_time
    Benedictine Living Community-Shakopee St.Nursing Assistants (CNA, RA, CA, NAR).Are you confident, detailed and self-sufficient. If you are looking for a position that supports social interaction, co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    General Dentistry : Burnsville - Minnesota

    General Dentistry : Burnsville - Minnesota

    Proxi Dental StaffingBurnsville, MN, United States
    serp_jobs.job_card.full_time
    Tuesday - Friday\r\nTues : 9 : 30a-6p\r\nWed & Thurs : 7a - 3 : 30p\r\nFri : 8a-2p\r\n15 min prior for team huddle.At Proxi, we have one focus : Dentistry. Our mission is to become the #1 trusted source for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Resident Services Dispatcher - Riverside Plaza

    Resident Services Dispatcher - Riverside Plaza

    Sherman AssociatesMinneapolis, MN, US
    serp_jobs.job_card.full_time
    Resident Services Coordinator (RSO Coordinator).Twin Cites Metro Area- Riverside Plaza.Full time - (40 hours per week).Wednesday - Sunday, 4 pm - 12 am (midnight). Be a part of something great and f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Associate - Local

    Tax Associate - Local

    IntuitHamel, MN, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Seasonal Tax Associate - Local

    Seasonal Tax Associate - Local

    IntuitCedar, MN, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Civil Project Engineer - Transit

    Civil Project Engineer - Transit

    Bolton & Menk, Inc.Burnsville, MN, United States
    serp_jobs.job_card.full_time
    Bolton & Menk has an exciting opportunity for a Transit Engineer, PE to join our Transportation team in one of our Twin Cities metro offices. As a Top Workplace, this is a fantastic chance to work w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Traffic Engineer

    Traffic Engineer

    Bolton & Menk, Inc.Burnsville, MN, United States
    serp_jobs.job_card.full_time
    Our Transportation Services team is looking for a confident and passionate Traffic Engineer to join our team in the Twin Cities metro. As a Top Workplace, this is a fantastic chance to work with a t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30