Beverage Program Manager - Planters Inn a Relais & Chateaux Property

Elevate your career at the Planters Inn a Relais & Chateaux property!

About Planters Inn and Peninsula Grill

When Planters Inn was built in 1844, it secured the best location of all Charleston hotels. Today, the iconic hotel famously presides over the corner of Market & Meeting Street — the very heart of Historic Charleston, South Carolina.

Planters Inn is South Carolina’s only Relais & Châteaux Hotel. Our historic hotel in Charleston is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy.

In Charleston, S.C., the crown jewel of the dining scene is Peninsula Grill, the beguiling Four-Diamond and Four-Star restaurant hidden amidst a lush moonlit garden in the very heart of the Historic District.

Loved by locals and guests from around the world, Peninsula Grill offers a genuinely resplendent dining experience that pulls out all the stops—a spectacular setting, fresh and delicious cuisine, fantastic service that seamlessly anticipates a guest’s wants and needs, an award-winning wine list, a famous signature dessert, and one more ingredient… a bit of enchantment.

JOB OVERVIEW

The Beverage Manager will oversee the beverage program at the Peninsula Grill, ensuring that the beverage offerings meet the highest standards of quality, consistency, and creativity. This individual will manage all aspects of the beverage service, from menu development and staff training to inventory control and customer service. The Beverage Manager will play a key role in enhancing the guest dining experience through innovative drink pairings, exceptional service, and a well-curated beverage selection. The Beverage Manager will work the restaurant floor in the role of Sommelier and Manager on Duty.

ESSENTIAL JOB FUNCTIONS

• Curate and develop the beverage menu, ensuring a balanced and diverse selection of wines, cocktails, beers, and non-alcoholic beverages that complement the fine dining experience
• Stay current with industry trends and innovations, introducing new and creative drinks that align with the restaurant's concept and elevate the guest experience
• Regularly update the wine list, ensuring it offers high-quality and well-paired options to complement the seasonal menu
• Hire, train, and mentor the beverage team, ensuring they are knowledgeable about the beverage offerings, including proper serving techniques, presentation, and food pairings
• Lead by example in fostering a positive and efficient work environment, while ensuring adherence to company policies and service standards
• Conduct ongoing staff training sessions to ensure consistency in service and elevate the team’s understanding of product knowledge, including wine, spirits, and cocktail crafting
• Manage inventory, ordering, and procurement of beverage supplies, ensuring proper stock levels are maintained
• Monitor and control beverage costs and waste, implementing strategies to optimize profitability without compromising quality
• Regularly conduct inventory checks and work closely with suppliers to secure favorable pricing and ensure timely delivery of products
• Monitor beverage service to ensure that every guest receives attentive and high-quality service, contributing to a memorable fine dining experience
• Address guest feedback or complaints promptly and professionally, always aiming for a positive resolution
• Develop drink pairings and collaborate with the culinary team to ensure harmonious wine, cocktail, and food pairings for special events or tastings
• Prepare weekly / monthly reports on beverage sales, costs, and performance for upper management
• Assist with budgeting, forecasting, and other financial planning related to the beverage program
• Ensure compliance with all legal and regulatory requirements concerning alcohol service and safety protocols
• Collaborate with management to plan and execute beverage-focused events, including wine dinners, tastings, and special promotions
• Curate specialty cocktails or limited-time offerings for holidays, seasonal changes, and high-profile events

About Us

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

Our Values

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

Requirements

Qualifications

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell.  The employee frequently is required to walk and climb or balance.  The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits