Description
We are seeking a skilled and motivated IT Project Engineer (Level II) to join our Professional Services team. This role is ideal for a certified technical professional with hands-on experience in managing IT projects from initiation to completion. You will be responsible for delivering high-quality solutions to our clients, ensuring seamless integration and execution across various technologies.
Key Responsibilities
- Lead and support IT infrastructure and cloud-based project implementations.
- Collaborate with clients and internal teams to define project scope, goals, and deliverables.
- Configure, deploy, and troubleshoot Microsoft Azure, Microsoft 365 and Microsoft Entra ID environments. Additional platforms as needed i.e. Microsoft Active Directory.
- Document project progress, technical configurations, and client communications.
- Ensure projects are delivered on time, within scope, and aligned with client expectations.
- Provide post-implementation support and knowledge transfer to clients and internal teams.
Skills, Knowledge & Expertise
Experience :
Minimum 5 years in IT project engineering or related role.Experience working within a Managed Service Provider (MSP)Strong understanding of cloud infrastructure, identity management, and enterprise IT environments.Excellent communication and client-facing skills.Ability to work independently and as part of a cross-functional team.Preferred Skills
Experience with Managed Service Provider (MSP) environments.Familiarity with ITIL practices and service delivery frameworks.Experience scoping and requirement gathering of cloud infrastructure, identity management, and enterprise IT environments.Job Benefits
Competitive salary and performance-based bonus plan.Comprehensive health, dental, and vision insurance.401(k) with company match.Paid time off and holidays.Professional development and certification reimbursement.We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.